James McGillivary
Lymm,Cheshire
Summary
Experienced Bar/kitchen worker with over three years in hospitality industry. Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals, working a variety of day and evening shifts, as well as functions up to 250 people. Competent and experienced Referee at Sunday League level with three years of experience. Confident in officiating the rules of the game in a safe and fair manner, treating every match with peak importance regardless of the level of play, improving confidence and communication.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work history
Golf Clubhouse bar/kitchen
Lymm golf club
Lymm, Cheshire
2022.10 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and drink service
- Conducted health, safety and sanitation process evaluations, immediately identifying and remedying violations.
- Maintained safe working and guest environments, reducing injury and incident risks.
- Clearly and promptly communicated pertinent information to staff, maintaining knowledgeable service teams.
- Interacted positively with customers, effectively promoting restaurant facilities and services.
Referee
Cheshire FA
Lymm, Cheshire
2023.01 - Current
- Managed post-match records and reports.
- Calmly communicated in-depth knowledge of official rules to safely mediate conflicts.
- Professionally and calmly dealt with complaints during and after the event.
- Built rapport with managers, participants and assistant officiators by communicating confidently, clearly and efficiently.
- Remained flexible to take opportunities at peak times with short notice
Education
United Kingdom -
Lymm High School
Lymm 2021.09 - 2023.06
A-Levels -
Lymm Sixth Form
Lymm 2023.09 - 2025.06
Skills
- Extensive knowledge of beverages
- Quick and efficient pouring techniques
- Alcohol law familiarity
- Bar equipment usage
- Sales persuasion
- Team working
- High levels of confidence and communication
- Safeguarding compliance and enforcement
Affiliations
- Played football, captaining my local team for 12 years
- A strong passion for all things music related
- Cardio based activities such as frequent hikes, walks and runs
Timeline
A-Levels -
Lymm Sixth Form
2023.09 - 2025.06
Referee
Cheshire FA
2023.01 - Current
Golf Clubhouse bar/kitchen
Lymm golf club
2022.10 - Current
United Kingdom -
Lymm High School
2021.09 - 2023.06