Summary
Overview
Work history
Education
Skills
Timeline
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James Lowe

Summary

Dedicated professional with a strong foundation in logistics and customer service, adept at efficient time management and effective decision making. Skilled in marshalling vehicles and counterbalance FLT operations, with a proven ability to adapt to weather conditions and manage time-sensitive operations. Committed to maintaining high standards of health and safety, while enhancing customer interaction through excellent communication skills.

Reliable and proactive individual with background in hands-on work environments.


Overview

15
15
years of professional experience
5
5
years of post-secondary education

Work history

Yard operator

MP Moran & Sons
London, Greater London
02.2020 - Current
  • Streamlined loading and unloading operations, securing punctual delivery of goods.
  • Loaded and unloaded materials from lorries, ensuring careful handling at all times to avoid damages.
  • Managed time effectively during peak hours to prevent any backlog or delays in services rendered.
  • Facilitated smooth work flow with efficient coordination amongst team members.
  • Checked equipment regularly to ensure it was in good working condition, preventing potential hazards or delays in operations.
  • Streamlined logistical operations by sorting and storing items properly in the yard.
  • Organised yard space efficiently to maximise storage capacity.
  • Operated heavy machinery to facilitate smooth cargo movement.
  • Assisted in stock taking for accurate inventory control.
  • Moved stock around by hand, using forklift truck or lifting gear.
  • Organised completed orders for easy loading and delivery.
  • Maintained accurate logbooks for vehicle maintenance and repair work.
  • Reported forklift damage and breakdowns for prompt repair.

Assistant manager

Travis Perkins - Wates Living Space
London, Greater London
01.2014 - 12.2019
  • Managed daily operations to ensure smooth running of the shop floor.
  • Provided support to manager during audits, ensuring accurate reports.
  • Handled customer complaints effectively, restoring trust in our brand.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Negotiated favourable terms with vendors, contributing to cost savings.
  • Liaised with other departments to ensure seamless service delivery.
  • Managed client portfolios to cultivate strong customer relationships.
  • Processed in ventory transactions to dispatch and receive required goods .
  • Established a strong rapport with customers through excellent communication skills.

Trade Counter Sales Assistant

Travis Perkins - City Plumbing Supplies
London, Greater London
01.2011 - 12.2014
  • Supported colleagues during busy periods, fostering teamwork and efficiency.
  • Tracked stock levels accurately, preventing overstocking or understocking issues.
  • Helped maintain a clean and organised workspace for efficient functioning.
  • Increased repeat business through building strong relationships with customers.
  • Processed customer orders, ensuring timely delivery and satisfaction.
  • Handled customer queries and complaints to achieve resolution and satisfaction.
  • Achieved sales targets with focused customer engagement.
  • Demonstrated product usage and features to customers.
  • Accepted card, cash and cheque payments in POS register system.
  • Prepared orders for customers with wrapped, bagged and boxed items.

Education

GCSEs -

Willesden High School
London
09.1990 - 07.1995

Skills

  • Efficient time management
  • Logistics understanding
  • Health and safety training
  • Skilled communicator
  • Customer interaction
  • Customer Service
  • Effective decision making
  • Marshalling vehicles
  • Counterbalance FLT operations
  • Warehouse logistics
  • Forklift counter balance license
  • Adaptability to weather conditions
  • Time-Sensitive operation

Timeline

Yard operator

MP Moran & Sons
02.2020 - Current

Assistant manager

Travis Perkins - Wates Living Space
01.2014 - 12.2019

Trade Counter Sales Assistant

Travis Perkins - City Plumbing Supplies
01.2011 - 12.2014

GCSEs -

Willesden High School
09.1990 - 07.1995

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James Lowe