James Line
Rugby,United Kingdom
Summary
Dynamic Senior Manager with over 5 years in internal communications and strategic content development within large organisations. Proven track record of elevating employee engagement and streamlining communication processes, achieving measurable improvements in audience interaction and team cohesion. Successfully led teams to enhance internal communication strategies, ensuring consistent messaging and positive work environments. Committed to leveraging unique expertise to drive impactful initiatives and foster transparency.
Overview
9
9
years of professional experience
Work history
SENIOR MANAGER, HR COMMUNICATIONS
Saint-Gobain
Malvern, USA
02.2025 - 11.2025
- Directed internal communications team, shaping and executing content strategy for North America.
- Increased reader engagement by 40% through innovative content initiatives across various platforms.
- Enhanced team collaboration and communication practices, cultivating positive and productive workplace atmosphere.
- Resolved intricate communication challenges, ensuring consistent and coherent messaging throughout the organisation.
- Achieved significant enhancements in content reach and audience interaction metrics.
- Launched internal communication strategies, bolstering employee engagement and fostering a culture of transparency within the organisation.
- Coordinated and delivered internal leadership and colleague events that recognise and celebrate employee contributions.
SENIOR MANAGER, INTERNAL COMMUNICATIONS
Saint-Gobain
Malvern, USA
02.2023 - 02.2025
- Led a high performing team to elevate internal communications, significantly increasing engagement through strategic content deployment.
- Executed comprehensive communication strategies, realising measurable integration success across the organisation.
- Streamlined communication processes, optimising employee outreach and channel development.
- Developed targeted plant communication plans, nurturing stronger connections among employees.
- Oversaw content strategy, ensuring robust support for seamless acquisition integration.
BRANCH MANAGER
Jewson
Stratford-Upon-Avon
07.2022 - 02.2023
- Managed a team of 22, overseeing full P&L responsibilities and site costs, enhancing customer expenditure across 500 accounts.
- Surpassed profit targets by refining budget management and enforcing stringent cost controls.
- Conceived strategic initiatives to support customer growth and align budgetary objectives.
- Instituted efficient solutions to drive profitability and enhance operational efficiency.
- Fostered a collaborative culture, resulting in documented improvements in team performance.
BUSINESS UNIT SALES MANAGER
Jewson
Warwickshire
07.2019 - 07.2022
- Directed a team of 9, amplifying customer engagement across over 1,000 accounts, which bolstered sales performance.
- Orchestrated comprehensive training sessions and sales initiatives for teams, promoting knowledge sharing that enhanced product expertise and overall team performance.
- Evaluated customer feedback meticulously to refine service offerings, leading to evident gains in customer satisfaction and retention.
- Cultivated a supportive team environment, encouraging open dialogue and collaboration, which strengthened team morale and productivity.
- Held complete responsibility for the formulation and execution of the Business Unit sales plan.
- Championed strategic initiatives to optimise sales processes, achieving measurable enhancements in sales generation and customer retention.
COMMUNICATIONS MANAGER
Jewson
Coventry
03.2017 - 07.2019
- Executed strategies to enhance internal communication and overall employee engagement.
- Led the team to achieve substantial growth in communication engagement metrics.
- Facilitated leadership events that significantly increased colleague participation rates.
- Executed strategic plans for improved site-specific communication effectiveness.
- Supported the nationwide ERP rollout, enhancing change management processes.
Education
GEOGRAPHY - Geography
University of Chester
Chester 09.2011 - 6 2014
Skills
- Data Analysis
- Strategic Planning
- Sales Management
- Team Leadership
- Customer Insights
- Change Management
Timeline
SENIOR MANAGER, HR COMMUNICATIONS
Saint-Gobain
02.2025 - 11.2025
SENIOR MANAGER, INTERNAL COMMUNICATIONS
Saint-Gobain
02.2023 - 02.2025
BRANCH MANAGER
Jewson
07.2022 - 02.2023
BUSINESS UNIT SALES MANAGER
Jewson
07.2019 - 07.2022
COMMUNICATIONS MANAGER
Jewson
03.2017 - 07.2019
GEOGRAPHY - Geography
University of Chester
09.2011 - 6 2014