James Lewis
Management Consultant
Bristol
Summary
An articulate, professional and strategic management consultant with a record of successful and innovative delivery of value. Using an empathy-centred approach, I am adept at building authentic working relationships and delivering products/services that provide compelling human value. Combining strategic thinking with experience of strategy design & delivery of complex transformation programmes, I help clients translate strategy into customer & business success.
Overview
9
9
years of professional experience
Work History
Managing Consultant
BJSS Ltd
Bristol
10.2021 - Current
- As Head of Culture for Consulting, implemented a series of initiatives to strengthen our employee value proposition
- Leadership of a Working Group to revitalise business unit strategy using design & integrative thinking techniques
- Used a persona-based approach to design & deliver BJSS Consulting's first graduate scheme rotation for Consulting graduates
- Leadership, coaching and mentoring of a team across grade boundaries, from graduates to senior consultants
Lead Product Manager
bp International Plc
12.2022 - Current
- Working on one of bp International's top 5 priority programmes, drove the implementation of product management best practices to define & optimise business and customer value realisation
- Embedded a value-based governance model including investment approvals process and translation of programme deliverables into clear releases of value, which I reported on to the Executive Committee
- Developed the product strategy for an enhanced ETRM solution through Continuous Discovery with customer groups while directing an agile delivery team
Portfolio Manager
Trayport
09.2022 - 12.2023
- Reviewed, recommended and implemented an enhanced portfolio prioritisation framework to align transformation delivery to organisational strategy & OKRs
- Facilitated portfolio performance review and implemented new management system focussed on release of customer value.
- Led and completed the delivery of a critical global M&A programme; completing the integration of a strategic acquisition into the global operating model
Programme Manager
OVO Energy
10.2021 - 11.2023
- Took over from outgoing Programme Manager to lead the completion of a 12-week engagement providing strategic advisory and developing the roadmap for a complex divestiture, separation and spin-off of a subsidiary department into a stand-alone organisation.
Programme Manager
NHS Digital
11.2021 - 07.2022
- Embedded the use of service blueprinting and design thinking to drive significant increase in usage on a nationally-critical product
- Managed the product roadmap, aligning features to customer pain points as well as ministerial requirements on an extremely contentious & politically-sensitive product
- Leadership of transition programme team to develop the Target Operating Model and deliver the product into Operations
Senior Project Manager
Office for National Statistics
12.2020 - 09.2021
- Accountable for the strategic oversight, control and delivery of a business-critical regulatory & compliance programme covering 23 complex systems development projects, ensuring a clear line-of-sight of technical activity into end user needs
Project Manager
National Highways
09.2017 - 12.2020
- Completion of design, development & Development Consent of the A30 Chiverton to Carland Cross, spearheading the project's engagement & consultation with customers and local stakeholders to gain public & governmental support for the project
- Delivering a significant programme of environmental, cultural heritage & cycling infrastructure projects, developed based on assessment of customer (road user) feedback to enhance the value delivered to customers & enhance National Highways' reputation
- Spearheaded a transformation of the South West’s operational efficiency from 5% of the regional target to achieving both the 17/18 and 18/19 financial year targets, reporting £9.5 million worth of efficiencies in total.
Business Analyst
Lyons Davidson Solicitors
04.2017 - 09.2017
IT Account Manager
Softcat Plc
09.2014 - 07.2015
Education
Master of Science - Business Management
University of the West of England
09/2015 - 07/2017
Bachelor of Arts - Journalism
University of the West of England
09/2011 - 07/2014
A-Levels - Business Studies, ICT, English, Digital Media
Downend School
09/2009 - 07/2011
Skills
Strategy Design
undefinedTimeline
Lead Product Manager
bp International Plc
12.2022 - Current
Portfolio Manager
Trayport
09.2022 - 12.2023
Programme Manager
NHS Digital
11.2021 - 07.2022
Managing Consultant
BJSS Ltd
10.2021 - Current
Programme Manager
OVO Energy
10.2021 - 11.2023
Senior Project Manager
Office for National Statistics
12.2020 - 09.2021
Project Manager
National Highways
09.2017 - 12.2020
Business Analyst
Lyons Davidson Solicitors
04.2017 - 09.2017
IT Account Manager
Softcat Plc
09.2014 - 07.2015
Master of Science - Business Management
University of the West of England
09/2015 - 07/2017
Bachelor of Arts - Journalism
University of the West of England
09/2011 - 07/2014
A-Levels - Business Studies, ICT, English, Digital Media
Downend School
09/2009 - 07/2011
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