James K. Matsika
Birmingham,West Midlands
Summary
Accomplished healthcare professional with extensive expertise in ward management, clinical service supervision, and strategic healthcare planning. Demonstrates exceptional leadership competence and resilience in high-pressure situations, ensuring compliance with NHS service standards and healthcare laws. Proficient in budgeting, departmental budget management, and quality improvement procedures. Adept at multidisciplinary collaboration, staff management, and employee training and development. Committed to ethical conduct, patient advocacy, and person-centred care while excelling in crisis intervention and conflict resolution. Career goal: to leverage comprehensive skills in a senior leadership role to drive quality assurance and enhance patient care outcomes.
Compassionate leader with strong problem-solving abilities and excellent communication skills, ensuring smooth ward operations and high-quality patient care. Proficient in team management and conflict resolution, fostering collaborative and supportive environment. Committed to enhancing patient outcomes and staff satisfaction through innovative and responsive leadership.
Overview
22
22
years of professional experience
8
8
years of post-secondary education
Work history
Ward Manager (band 7)
St Andrew's Healthcare Birmingham Division
Birmingham, West Midlands
07.2023 - Current
- Supervised clinical tasks to ensure quality patient care across all shifts.
- Managed patient admissions and discharges, facilitating seamless transitions of care.
- Implemented infection control measures to uphold hygiene standards in ward.
- Conducted training sessions to elevate nursing standards among staff.
- Handled emergencies effectively, ensuring safety for patients and staff.
- Provided leadership to enhance team performance and collaboration.
- Ensured compliance with hospital policies, fostering a professional work environment.
- Optimised resource management to improve healthcare delivery.
Bank Staff Nurse (band 5)
Birmingham and Solihull Mental Health NHS Trust
Birmingham, West Midlands
11.2021 - 07.2023
- Conducted health education sessions to improve disease management and understanding.
- Maintained accurate patient records, enhancing communication within healthcare team.
- Participated in quality audits to elevate nursing care standards at bank clinic.
- Demonstrated proficiency in venepuncture and cannulation for efficient medication administration.
- Administered medications to optimise patient health outcomes.
- Managed emergency situations effectively, minimising risk for patients and staff.
- Complied with infection control protocols, reducing disease transmission within clinic.
- Collaborated in multidisciplinary meetings to refine patient care plans.
- Supported community health initiatives and delivered seminars targeted at specific patient groups.
Lead Nurse (band 7)
Change Grow Live
Birmingham, West Midlands
09.2020 - 11.2021
- Improved patient care by implementing new protocols and procedures.
- Oversaw inventory control in the ward, ensuring availability of essential supplies at all times.
- Handled emergency situations calmly and efficiently, minimising risk to patients and staff.
- Mentored junior nurses, fostering a team-oriented environment.
- Facilitated communication between physicians, specialists, relevant hospital departments and families regarding patients' progress.
- Implemented staff training programmes, enhancing service delivery standards.
- Led a team of nurses for effective management of patient care.
- Collaborated with multidisciplinary teams to improve overall patient outcomes.
- Advocated for patients' rights; ensured that patients were made aware of their medical options.
- Liaised effectively with patients' families to provide emotional support and information about conditions and treatments.
- Led staff to improve patient care through valuable coaching, teaching and mentoring.
- Encouraged learning appropriate learning opportunities for staff members, promoting best practices for high-quality patient care.
- Handled annual appraisals for employees and facilitated personal development plans in compliance with mandatory training.
- Educated patients, caregivers and families on diagnoses, treatment and disease prevention.
- Recruited and hired individuals to add depth, expertise and talent to healthcare team.
Senior Nurse (band 6)
Change Grow Live
Birmingham, West Midlands
03.2020 - 09.2020
- Took lead in conducting health promotion workshops raising awareness about various health conditions.
- Assisted doctors during procedures, ensuring safety and efficacy of treatment methods applied.
- Facilitated smoother operations by organising staff schedules and coordinating ward activities.
- Achieved better health outcomes with careful management of medical records.
- Established rapport with patients, facilitating open communication about health concerns and treatment options.
- Kept abreast with latest nursing practices through continuous professional development courses enhancing service delivery standards.
- Led team meetings to discuss patient progress, resulting in more coordinated care efforts.
- Maintained calm under pressure whilst dealing with emergency situations, contributing to efficient problem resolution..
- Educated families on post-discharge care to promote optimal recovery at home.
- Coordinated and performed patient admissions, transfers and discharges.
- Educated patients, caregivers and families on diagnoses, treatment and disease prevention.
- Participated in clinical risk and quality improvement initiatives activities.
- Worked with clinical team to carry out prescribed treatments addressing individual patient needs.
Health and Wellbeing Nurse
Change Grow Live
Birmingham, West Midlands
07.2019 - 03.2020
- Conducted triage in accident and emergency department for effective patient management.
- Enhanced patient comfort during treatment by providing emotional support and reassurance.
- Carried out infection control measures resulting in reduced risk of hospital-acquired infections.
- Maintained privacy and confidentiality whilst dealing with sensitive medical information.
- Liaised effectively with patients' families, facilitating communication between medical staff and family members.
- Demonstrated excellent interpersonal skills, fostering strong relationships with colleagues and patients alike.
- Safeguarded patients' wellbeing with diligent observation and immediate action on any changes in condition.
- Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.
- Established positive rapport with patients and families through active listening and compassionate care.
- Educated patients on good health, providing leaflets and verbal guidance on improved wellbeing measures.
- Delivered life support with updated first aid and CPR training.
- Administered medication in line with stringent drug regulations.
- Upheld patient trust and confidentiality by managing information with discretion, in accordance with data protection laws.
- Trained and mentored junior team members, strengthening high-functioning, efficient clinical teamwork.
- Complied with quality healthcare standards to uphold hospital reputation.
Staff Nurse (band 5)
Birmingham and Solihull Mental Health NHS Trust
Birmingham, West Midlands
09.2003 - 07.2019
- Collaborated effectively with multidisciplinary teams, ensuring seamless care coordination.
- Administered medications for improved patient outcomes.
- Implemented discharge planning strategies timely manner to facilitate smooth transitions from hospital into home life.
- Advocated for patients' rights and needs, fostering trust and respect within the healthcare environment.
- Documented patient progress accurately, facilitating informed decision-making in treatment plans.
- Maintained confidentiality of patient information following NHS guidelines on data protection laws.
- Managed high-stress situations efficiently, maintaining a calm atmosphere in the ward.
- Participated in professional development activities keeping abreast of current nursing practices.
- Monitored patient wellbeing, accurately recognising deterioration and initiating immediate emergency care.
- Assessed and evaluated patient needs, supporting accurate diagnosis and care planning.
- Documented incidents on patient management systems in real time to maximise efficiencies.
- Conducted informative handovers at shift end through concise and accurate reporting and communication.
- Advised on dietary, nutrition and illness prevention.
Healthcare Assistant (band 3)
Male and female acute mental health hospitals,
Northampton, Northamptonshire
04.2003 - 09.2003
- Liaised between patients and healthcare professionals, facilitated effective communication channels.
- Maintained stock levels of medical supplies on the ward, ensured uninterrupted provision of care services during shifts.
- Escorted patients for tests or procedures within the hospital premises whilst ensuring their safety and comfort.
- Assisted in patient care, improved comfort and well-being.
- Monitored vital signs of patients with meticulous attention to detail for accurate readings.
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Kept detailed records of patient progress, assisted medical staff in treatment planning.
- Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
- Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Completed care documentation and monitored patient progress to achieve up-to-date records.
- Empowered vulnerable individuals to retain maximum independence through targeted care.
- Supported clinical staff to complete health assessments.
- Built caring, supportive relationships with residents, enhancing daily life through personalised care.
Education
Postgraduate Diploma in Law - Law
Birmingham City University
Birmingham 03.2012 - 06.2014
Certificate of Higher Education - Healthcare
Birmingham City University
Birmingham 03.2004 - 09.2004
Diploma of Higher Education - Mental Health Nursing
University College Northampton
Northampton, Northamptonshire 03.2000 - 04.2003
BSc (Hons) Politics and Administration - Social Sciences
University of Zimbabwe
Harare/Zimbabwe 03.1995 - 09.1997
Skills
- Duty rostering
- Leadership competence
- Budgeting proficiency
- Ethical conduct
- Quality improvement proficiency
- NHS service standards knowledge
- Resilience in high-pressure situations
- Healthcare law understanding
- Clinical governance understanding
- Bed allocation expertise
- Strategic healthcare planning
- Absence management
- Compliance monitoring
- Covid-19 clinical protocols
- Empathy and compassion
- Departmental budget management
- Ward management
- Clinical service supervision
- Crisis Intervention
- Patient advocacy
- Care plan evaluation
- Nursing audit programmes
- Person-centred care
- Mental Health Act 1983 knowledge
- Employee training and development
- Staff management
- Contract negotiation
- Capacity planning
- Quality assurance procedures
- Interdepartmental coordination
- Recruitment and hiring
- Patient records administration
- Multidisciplinary collaboration
- Strategic leadership
- Performance metrics analysis
- Healthcare procurement
- Communication proficiency
- Rehabilitation coordination
- Employee wellness programmes
- Ethical judgement
- Electronic health records
- Health and Safety Compliance
- Cultural awareness
- Team Leadership
- Conflict Resolution
- Regulatory compliance
Languages
English
Beginner
Affiliations
I am a member of a charity that sensitively offers and promotes outdoor activities for men such as walking, football and hiking sessions. This provides opportunities for men to look beyond where they are through sharing experiences and learning positive coping strategies. I enjoy travelling and this has allowed me to approach problems with an open mind.
Timeline
Ward Manager (band 7)
St Andrew's Healthcare Birmingham Division
07.2023 - Current
Bank Staff Nurse (band 5)
Birmingham and Solihull Mental Health NHS Trust
11.2021 - 07.2023
Lead Nurse (band 7)
Change Grow Live
09.2020 - 11.2021
Senior Nurse (band 6)
Change Grow Live
03.2020 - 09.2020
Health and Wellbeing Nurse
Change Grow Live
07.2019 - 03.2020
Postgraduate Diploma in Law - Law
Birmingham City University
03.2012 - 06.2014
Certificate of Higher Education - Healthcare
Birmingham City University
03.2004 - 09.2004
Staff Nurse (band 5)
Birmingham and Solihull Mental Health NHS Trust
09.2003 - 07.2019
Healthcare Assistant (band 3)
Male and female acute mental health hospitals,
04.2003 - 09.2003
Diploma of Higher Education - Mental Health Nursing
University College Northampton
03.2000 - 04.2003
BSc (Hons) Politics and Administration - Social Sciences
University of Zimbabwe
03.1995 - 09.1997
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