James Keyworth
Chipping Norton,,Oxfordshire.
Summary
I am a reliable and proactive individual with strong organisational skills and keen eye for customer service excellence. I possess valuable experience in managing client relationships and coordinating logistics, ensuring smooth operations and high customer satisfaction. I have four years experience of meeting and welcoming clients to the Cotswolds and guiding them through all aspects of cycling in the UK. I am a good team player and enjoy taking on new challenges.
Overview
26
26
years of professional experience
5
5
years of post-secondary education
Work history
Bicycle Rental Manager
TY Cycles Ltd
Chipping Norton, Oxfordshire
10.2020 - Current
- Managing the booking system for a range of 75 hire bikes.
- Liaison with rental customers to ensure bicycles of the correct size and type were delivered on time to the correct locations throughout the Cotswolds.
- Conducted detailed inspections to ensure safety and maintenance schedules were adhered to.
- Delivery of bikes and provision of safety briefings to rental customers, and offering advice on routes.
- Developed excellent working relationships with hotel, B&B and guesthouse managers.
- Helped develop marketing strategies which have increased bicycle rental volume year on year.
Senior Digital Cartographer
Imray Laurie Norie & Wilson Ltd
Saint Ives, Cambridgeshire
05.1999 - 10.2020
- Developed intricate digital maps by utilising advanced cartographic software.
- Assured accuracy of geographical data for clear map representation.
- Achieved a high level of detail in topographical mapping through precise data collection techniques.
- Implemented updates to existing maps, ensured relevancy and accuracy.
On Call firefighter
Oxfordshire Fire & Rescue Service
Chipping Norton, Oxfordshire
03.2007 - 09.2015
- Responded promptly to emergency calls, ensuring public safety.
- Enhanced team performance through regular training sessions.
- Maintained fitness levels to meet physical demands of role.
- Educated public and community on fire safety and prevention methods to increase awareness.
Education
Cytech Level 2 - Bicycle maintenance
City of Oxford College
Oxford 10.2024 - 10.2024
Cyctech Level 1 - Bicycle maintenance
City of Oxford College
Oxford 12.2023 - 12.2023
Higher National Diploma - Land Administration & Geographical Techniques
University of Luton
09.1991 - 07.1994
A-Levels - Geography, Economics, Sociology & Biology
Hills Road 6th Form College
Cambridge 08.1988 - 06.1990
Skills
- Reliable character
- Van driving proficiency
- Outstanding Customer Service
- Flexibility within a role
Affiliations
- I am a keen cyclist and have cycle toured with groups in a variety of locations. I regularly attend parkrun, again around the country as well as locally, and try to visit the gym 2/3 times a week. I also like to make use of Chipping Norton's 'Living Room Cinema'.
Timeline
Cytech Level 2 - Bicycle maintenance
City of Oxford College
10.2024 - 10.2024
Cyctech Level 1 - Bicycle maintenance
City of Oxford College
12.2023 - 12.2023
Bicycle Rental Manager
TY Cycles Ltd
10.2020 - Current
On Call firefighter
Oxfordshire Fire & Rescue Service
03.2007 - 09.2015
Senior Digital Cartographer
Imray Laurie Norie & Wilson Ltd
05.1999 - 10.2020
Higher National Diploma - Land Administration & Geographical Techniques
University of Luton
09.1991 - 07.1994
A-Levels - Geography, Economics, Sociology & Biology
Hills Road 6th Form College
08.1988 - 06.1990
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