James Jones
Belfast
Summary
Accomplished Pharmacy Manager with expertise in medication dispensing, patient counselling, and vaccination delivery (flu and COVID-19). Experienced in medicines governance, SOP adherence, and controlled drugs management, with a proven track record in pharmacy operations, team supervision, and inventory control. Skilled in stakeholder engagement and multidisciplinary collaboration, advising healthcare professionals, and optimising prescribing practices. Utilises analytical thinking and process improvement to enhance patient care pathways and support service innovation, with a strong commitment to patient safety and quality of care.
Overview
8
8
years of professional experience
13
13
years of post-secondary education
1
1
Certification
Work history
Pharmacy manager
Irwin's Medical Group
Belfast
2025.06 - Current
- Oversaw day-to-day pharmacy operations, ensuring safe, efficient, and compliant service delivery.
- Supervised, trained, and supported pharmacy staff to maintain high standards of patient care and workflow efficiency.
- Ensured compliance with medicines governance standards, SOPs, and legal requirements, including controlled drugs management.
- Conducted audits and implemented process improvements to support clinical governance and service quality.
- Delivered patient-facing services, including medication counselling, flu and COVID-19 vaccinations.
- Built and maintained strong relationships with patients, GP surgeries, and multidisciplinary healthcare professionals.
- Collaborated with healthcare professionals to support clinical decision-making and optimise prescribing practices.
- Resolved clinical and operational queries, ensuring patient safety and continuity of care.
- Managed bulk procurement of medications across five pharmacies, ensuring cost-effectiveness and consistent supply.
- Proactively engaged stakeholders and developed networks to identify opportunities for service improvement.
Pharmacist
Irwin's Medical Group
Belfast
2023.08 - 2025.05
- Dispensed and clinically reviewed prescriptions to ensure safe and effective medication use.
- Counselled patients on medicine adherence, administration, and lifestyle considerations.
- Monitored for drug interactions, allergies, and contraindications to maintain patient safety.
- Managed stock and supported safe handling of medicines, including controlled drugs.
- Delivered flu and COVID-19 vaccinations as part of patient care services.
- Advised healthcare professionals on prescribing decisions and collaborated to optimise patient outcomes.
Pre-Registration pharmacist
Irwin's Medical Group
Belfast
2021.09 - 2023.08
Dispensary assistant
Irwin's Medical Group
Belfast
2017.11 - 2021.09
Education
Master of Science - Pharmacy
Ulster University
Coleraine, CCG 2017.08 - 2021.07
Certificate of Higher Education - Biomedical Science
University of Strathclyde
Glasgow, GLG 2016.09 - 2017.06
A-Levels -
Belfast Metropolitan College
Belfast, BFS 2015.09 - 2016.06
Certificate of Higher Education - International Business Management
Edinburgh Napier University
Edinburgh, EDH 2014.09 - 2015.07
GCSEs -
The Royal Belfast Academical Institution
Belfast, BFS 2007.09 - 2014.06
Skills
- Clinical & Patient Care:
Medication dispensing and review, patient counselling, vaccination delivery (flu, COVID-19), monitoring for drug interactions and contraindications, optimising prescribing practices, supporting patient-focused care - Regulatory & Compliance:
Medicines governance, SOP adherence, controlled drugs management, health & safety compliance, conducting audits, risk identification and mitigation - Operational & Managerial:
Pharmacy operations management, team supervision and mentoring, stock and inventory management (including bulk procurement), service improvement, process optimisation, problem-solving
- Stakeholder Engagement & Communication:
Building and maintaining professional relationships, multidisciplinary collaboration, advising healthcare professionals, professional networking, patient education - Transferable & Strategic Skills:
Analytical thinking, professional judgement, strategic planning, understanding healthcare systems, prescribing workflows, and patient care pathways
Certification
Aesthetics Training- Dr Bonny Academy - January 2024
Vaccination Training - October 2023
Affiliations
- Padel
- Gym
- Travel
References
References available upon request.
Timeline
Pharmacy manager
Irwin's Medical Group
2025.06 - Current
Pharmacist
Irwin's Medical Group
2023.08 - 2025.05
Pre-Registration pharmacist
Irwin's Medical Group
2021.09 - 2023.08
Dispensary assistant
Irwin's Medical Group
2017.11 - 2021.09
Master of Science - Pharmacy
Ulster University
2017.08 - 2021.07
Certificate of Higher Education - Biomedical Science
University of Strathclyde
2016.09 - 2017.06
A-Levels -
Belfast Metropolitan College
2015.09 - 2016.06
Certificate of Higher Education - International Business Management
Edinburgh Napier University
2014.09 - 2015.07
GCSEs -
The Royal Belfast Academical Institution
2007.09 - 2014.06