James Jones
Belfast
Summary
Accomplished Pharmacy Manager with expertise in medication dispensing, patient counselling, and vaccination delivery (flu and COVID-19). Experienced in medicines governance, SOP adherence, and controlled drugs management, with a proven track record in pharmacy operations, team supervision, and inventory control. Skilled in stakeholder engagement and multidisciplinary collaboration, advising healthcare professionals, and optimising prescribing practices. Utilises analytical thinking and process improvement to enhance patient care pathways and support service innovation, with a strong commitment to patient safety and quality of care.
Overview
8
8
years of professional experience
13
13
years of post-secondary education
1
1
Certification
Work history
Pharmacy manager
Irwin's Medical Group
Belfast
06.2025 - Current
- Oversaw day-to-day pharmacy operations, ensuring safe, efficient, and compliant service delivery.
- Supervised, trained, and supported pharmacy staff to maintain high standards of patient care and workflow efficiency.
- Ensured compliance with medicines governance standards, SOPs, and legal requirements, including controlled drugs management.
- Conducted audits and implemented process improvements to support clinical governance and service quality.
- Delivered patient-facing services, including medication counselling, flu and COVID-19 vaccinations.
- Built and maintained strong relationships with patients, GP surgeries, and multidisciplinary healthcare professionals.
- Collaborated with healthcare professionals to support clinical decision-making and optimise prescribing practices.
- Resolved clinical and operational queries, ensuring patient safety and continuity of care.
- Managed bulk procurement of medications across five pharmacies, ensuring cost-effectiveness and consistent supply.
- Proactively engaged stakeholders and developed networks to identify opportunities for service improvement.
Pharmacist
Irwin's Medical Group
Belfast
08.2023 - 05.2025
- Dispensed and clinically reviewed prescriptions to ensure safe and effective medication use.
- Counselled patients on medicine adherence, administration, and lifestyle considerations.
- Monitored for drug interactions, allergies, and contraindications to maintain patient safety.
- Managed stock and supported safe handling of medicines, including controlled drugs.
- Delivered flu and COVID-19 vaccinations as part of patient care services.
- Advised healthcare professionals on prescribing decisions and collaborated to optimise patient outcomes.
Pre-Registration pharmacist
Irwin's Medical Group
Belfast
09.2021 - 08.2023
Dispensary assistant
Irwin's Medical Group
Belfast
11.2017 - 09.2021
Education
Master of Science - Pharmacy
Ulster University
Coleraine, CCG 08.2017 - 07.2021
Certificate of Higher Education - Biomedical Science
University of Strathclyde
Glasgow, GLG 09.2016 - 06.2017
A-Levels -
Belfast Metropolitan College
Belfast, BFS 09.2015 - 06.2016
Certificate of Higher Education - International Business Management
Edinburgh Napier University
Edinburgh, EDH 09.2014 - 07.2015
GCSEs -
The Royal Belfast Academical Institution
Belfast, BFS 09.2007 - 06.2014
Skills
- Clinical & Patient Care:
Medication dispensing and review, patient counselling, vaccination delivery (flu, COVID-19), monitoring for drug interactions and contraindications, optimising prescribing practices, supporting patient-focused care - Regulatory & Compliance:
Medicines governance, SOP adherence, controlled drugs management, health & safety compliance, conducting audits, risk identification and mitigation - Operational & Managerial:
Pharmacy operations management, team supervision and mentoring, stock and inventory management (including bulk procurement), service improvement, process optimisation, problem-solving
- Stakeholder Engagement & Communication:
Building and maintaining professional relationships, multidisciplinary collaboration, advising healthcare professionals, professional networking, patient education - Transferable & Strategic Skills:
Analytical thinking, professional judgement, strategic planning, understanding healthcare systems, prescribing workflows, and patient care pathways
Certification
Aesthetics Training- Dr Bonny Academy - January 2024
Vaccination Training - October 2023
Affiliations
- Padel
- Gym
- Travel
References
References available upon request.
Timeline
Pharmacy manager
Irwin's Medical Group
06.2025 - Current
Pharmacist
Irwin's Medical Group
08.2023 - 05.2025
Pre-Registration pharmacist
Irwin's Medical Group
09.2021 - 08.2023
Dispensary assistant
Irwin's Medical Group
11.2017 - 09.2021
Master of Science - Pharmacy
Ulster University
08.2017 - 07.2021
Certificate of Higher Education - Biomedical Science
University of Strathclyde
09.2016 - 06.2017
A-Levels -
Belfast Metropolitan College
09.2015 - 06.2016
Certificate of Higher Education - International Business Management
Edinburgh Napier University
09.2014 - 07.2015
GCSEs -
The Royal Belfast Academical Institution
09.2007 - 06.2014