Hiking
James Hunt
Business Development Manager
Coventry
Summary
Goal-oriented sales and marketing expert with natural talents in developing and implementing successful strategies, driving profits, increasing market shares and strengthening customer dominance. Hardworking, performance-oriented leader offering proven expertise in project development, team supervision and campaign enhancement. Prepared to bring 8+ years of progressive experience and take on challenging positions with an opportunity to make a lasting impact on company and customer success.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work History
International Business Development Manager
GES
London
2017.01 - Current
- Planned and implemented studies to assess market conditions and evaluated results to enhance marketing campaigns.
- Developed creative presentations, trend reports, future product designs and product data sheets.
- Increased Show Ready sales and brand exposure by developing new designs, collateral and sales materials and optimising target audience reach.
- Continually maintained and improved company's reputation and positive image in markets served.
- Built and strengthened strategic relationships with clients, suppliers and leading industry partners.
- Recruited and developed outbound sales team, provided strategy, process and guidance for growth and success in the team
- Responsible for revenue targets in Show Ready division £2m+ and outbound sales team £3m+
Outbound Sales Associate
GES
London
2014.09 - 2017.01
- Helped customers locate products and promoted key service lines to prospective exhibitors.
- Engaged with customers to build rapport and loyalty.
- Made 50+ cold calls per day resulting in annual revenue growth by 60-80% year on year
- Contacted customers after sales process to drive ongoing customer satisfaction and resolve issues and complaints.
- Used computer databases to keep track of phone calls, confidential notes about conversations and customer contact information.
- Developed favourable customer service relationships and built new, robust customer bases.
- Overcame objections using friendly, persuasive strategies.
- Lead onsite exhibition sales visits including cold meetings to promote products and research end user experience, increasing retention 20% + year on year
Training Coordinator
G4S
Coventry
2008.12 - 2014.09
- Gathered data about course success and participant experiences to help with future course planning.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Planned and deployed training programs for warehouse departmental and forklift procedures and activities.
- Monitored training reports within learning management system for respective roles to promote initial and annual training completion.
- Assessed skill gaps for employees and developed training courses to meet identified needs.
- Compiled training handbook and related course materials.
- Planned and conducted staff trainings with emphasis on warehouse departments and forklift operations.
Education
BA (Hons) - Management Practice
Open University
UK 2019.09 - Current
Higher National Diploma - Music Production
City College Coventry
Coventry 2006.09 - 2008.08
Skills
Brand development
Marketing and advertising
Strategic planning
Corporate Communications
Staff Management
Product development
Dependable and Responsible
Analytical and Critical Thinking
Accomplishments
Project Management Online Course (20hours) - Completed
Equality & Diversity - NVQ Level 2 - Pass
Business Improvement Techniques - NVQ Level 2 - Pass
From Poverty to Prosperity: Understanding Economic Development
Additional Information
Full UK driving licence
Interests
Music
Travelling
Hiking
I like to spend weekends out with my children and dog walking, exploring and enjoying the countryside
Timeline
BA (Hons) - Management Practice
Open University
2019.09 - Current
International Business Development Manager
GES
2017.01 - Current
Outbound Sales Associate
GES
2014.09 - 2017.01
Training Coordinator
G4S
2008.12 - 2014.09
Higher National Diploma - Music Production
City College Coventry
2006.09 - 2008.08