James Horslen
Learning and Development Manager
Hertford,HRT
Summary
An enthusiastic and initiative-taking professional with experience in Financial Services, Learning and Development, and Supply Chain Organizations. Highly motivated individual with experience driving sales growth, building client relationships, and developing innovative business strategies.
Overview
6
6
years of professional experience
Work History
Academy Deputy Manager
The Care Professional Academy
Welwyn Garden City, Hertfordshire
12.2024 - Current
- Managing the Academy Team and running the sales processes for The Care Professional Academy
- Oversee end-to-end sales processes for The Care Professional Academy, from prospecting to closing
- Led the Academy Team to deliver engaging and high-quality training support for care professionals
Business Development Manager
Luton, Bedfordshire
01.2020 - 01.2024
- Operated as a proactive networking strategist, consistently identifying and capitalizing on emerging business opportunities.
- Build and maintain strong relationships with existing and potential clients, understanding their requirements and providing tailored solutions
- Developed new strategies to increase penetration into untapped territories abroad
- Engaged with local businesses promoting our packages and production set up
Content Manager
Study Smarter
Remote
05.2021 - 01.2022
- Crafting high-quality articles and explanations that ignited curiosity and sparked intellectual discourse
- Conducted regular research into trends to ensure our content is up to date, inspiring and differentiated from other resources on the market
- Reviewed and approved content produced by a team of 15 external writers, ensuring adherence to style guides and project briefs
- Managed a team of 10 external writers, in developing and executing a comprehensive digital marketing campaign for Schools and Colleges in East Hertfordshire
Education
BA (Hons) - Modern European History
University of Hertfordshire
Skills
- Canva
- Google Analytics
- Creative writing
- SAP
- Microsoft Excel
- Copywriting
- SEO
- Reporting
- Social Media
- CRM
- Marketing Campaigns
- Lead Generation
Accomplishments
- Spearheaded a comprehensive overhaul of the recruitment process, reducing application and assessment time by 40%, leading to improved staff retention rates that surpassed industry standards within one year.
- Trained 12 staff members on SAP and Oracle systems within six weeks, directly contributing to an annual savings of £6,000 in external training costs while increasing internal capability for future technology adoption.
- Achieved the highest conversion rate of leads to sales – 55% in 2021 for Universal TV & Media Ltd.
- Directly responsible for supervising a regional team of 18 administrators and contractors.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Academy Deputy Manager
The Care Professional Academy
12.2024 - Current
Content Manager
Study Smarter
05.2021 - 01.2022
Business Development Manager
01.2020 - 01.2024
BA (Hons) - Modern European History
University of Hertfordshire
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