James Holdstock
Walton On Thames,Surrey
Summary
A highly adaptable and resourceful professional with a strong foundation in logistics coordination and team leadership. Demonstrates exceptional problem-solving skills and resilience under pressure, ensuring efficient planning and adherence to health and safety compliance. Proficient in communication, staff mentoring, and cultural awareness, with a keen understanding of vehicle maintenance and drivers' hours regulations. Committed to leveraging business acumen and initiative to drive operational excellence while maintaining flexibility with schedules.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
18
18
years of professional experience
2
2
years of post-secondary education
Work history
Bicycle mechanic/ Manager
Cranq Cycles Ltd
Walton on Thames, Surrey
07.2022 - 12.2023
- Completed thorough pre-delivery inspections on newly assembled bikes prior to customer collection.
- Provided high-quality services whilst adhering to strict deadlines during peak periods.
- Built strong relationships with customers to foster repeat business.
- Stayed up-to-date with latest industry trends, enabling accurate advice giving on bicycle products and related equipment.
- Diagnosed mechanical issues, resulting in timely repairs.
- Promoted a safe cycling environment through meticulous assembly of new bicycles for sale.
- Enhanced customer satisfaction by providing superior bicycle repairs and maintenance.
- Conducted regular inventory checks to maintain stock levels of spare parts.
- Performed routine checks of shop floor, ensuring clean and hazard-free work environment for both staff and customers.
- Assisted customers in making informed decisions about suitable bicycle products and accessories for their needs.
- Upheld highest standards of quality control during bicycle assembly process to guarantee customer satisfaction.
- Offered technical advice on bike care, contributing to improved customer knowledge base.
- Managed general repairs, maintenance and servicing of bikes, working swiftly to tight deadlines.
Driver
London United Busways Ltd
Twickenham, Richmond upon Thames
02.2006 - 06.2022
- Experience on multiple routes & vehicles with a vast knowledge of the surrounding areas.
- Received a commendation for going above & beyond the call of duty to save the company money.
- Showcased strong ability to handle high pressure situations calmly during peak hours.
- Confident in resolving challenging situations.
- Capability to stay calm, focused & to adapt in high pressure situations.
Education
NVQ Level 3 - Traditional Upholstry
London Guildhall University
London 09.1995 - 07.1997
Skills
- Adaptability to technology
- Complex problem solving
- Business acumen
- Resilience under pressure
- Time management
- Staff mentoring
- Safety awareness
- Initiative and proactivity
- Communication proficiency
- Team collaboration
- Vehicle maintenance knowledge
- Familiarity with drivers' hours regulations
- Efficient planning
- Flexibility with schedules
- Logistics coordination
- Health and Safety Compliance
- Cultural awareness
- Team Leadership
- Resourcefulness
References
References available upon request.
Timeline
Bicycle mechanic/ Manager
Cranq Cycles Ltd
07.2022 - 12.2023
Driver
London United Busways Ltd
02.2006 - 06.2022
NVQ Level 3 - Traditional Upholstry
London Guildhall University
09.1995 - 07.1997
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