James Harkin
Okehampton,DEV
Summary
Over eleven years of experience in customer service across various sectors, including bar work and retail. Proven ability to deliver high-quality service with a positive and friendly demeanor. Strong communication skills and adaptability to both independent and team-oriented environments. Thrives in fast-paced settings, consistently meeting customer needs and expectations.
Overview
31
31
years of professional experience
Work History
Retail Volunteer
Oxfam Charity Shop
Okehampton, DEV
03.2026 - Current
- Operated the till, taking payments and issuing receipts for purchases.
- Sorted and cleaned donations for efficient display and re-sale on shelves and racks.
- Priced products for online listing, ensuring accuracy and visibility for potential buyers.
- Organised backstock by category for quick retrieval, enhancing operational efficiency.
- Kept storeroom clean and tidy to maintain a safe working area.
Labourer (Apprentice Bricklayer)
Graham Warden & Son
01.2008 - 01.2010
- Built internal walls (brickwork & blockwork)
- Prepared cement mixture for construction tasks
- Constructed temporary scaffolding
- Assisted with material handling on construction site
- Organised building materials for builders
Weighbridge Operator
Shanks Waste Management
01.2002 - 01.2007
- Operating the weighbridge
- Inspected loads to prevent illegal waste from entering the facility
- Operating ticket management system
- Handled customer enquiries to provide assistance and information
- Cash handling (banking)
- Performed general office tasks using Microsoft Word and Excel
Customer Assistant
Tesco Mini Market
01.1999 - 01.2002
- Serving customers at the checkout counter
- Dealing with customer enquiries
- Restocked shelves with merchandise to ensure product availability for customers
- Managed cash transactions at bank to ensure accurate financial operations
- General cleaning of the store and stock room
Bar Staff
East Borough WMC
01.1996 - 01.1999
- Served a variety of drinks to customers at the bar
- Cash Handling (Till operating)
- Cleaned bar area thoroughly to maintain hygiene standards and restocked fridges
- Replaced empty barrels to maintain service efficiency
Education
City & Guilds - bricklaying pts 1&2
Exeter Construction College
01-2010
BTEC ND - Television and Media Production (Merit)
Batley School of Art and Design
01-1996
GCSE - English B, Science B, Geography C+, History C+, CDT B
ST. John Fisher RC High School
01-1993
Skills
- Team collaboration
- Effective communication
- Customer service and support
- Cash handling and payment processing
- Inventory management
- Product pricing strategies
- Visual merchandising
- Data entry and ticket management
Hobbies and interests
- I enjoy reading novels (Stephen king )
- Books on physics and theology
- I love going to the cinema and watching films
- I enjoy physical fitness and go to the gym regularly
Timeline
Retail Volunteer
Oxfam Charity Shop
03.2026 - Current
Labourer (Apprentice Bricklayer)
Graham Warden & Son
01.2008 - 01.2010
Weighbridge Operator
Shanks Waste Management
01.2002 - 01.2007
Customer Assistant
Tesco Mini Market
01.1999 - 01.2002
Bar Staff
East Borough WMC
01.1996 - 01.1999
City & Guilds - bricklaying pts 1&2
Exeter Construction College
BTEC ND - Television and Media Production (Merit)
Batley School of Art and Design
GCSE - English B, Science B, Geography C+, History C+, CDT B
ST. John Fisher RC High School