James Green
Croydon
Summary
A reliable and adaptable professional with experience across logistics, customer service, youth support and leadership. Skilled in coordinating and managing customer relationships, working independently or with colleagues whilst delivering a high-quality service in a fast-paced environment. Experience in handling responsibility, solving problems under pressure and maintaining accurate records. Seeking a stable, long-term role where I can contribute to the efficiency of an organisation by applying my practical skills and strong work ethic.
Overview
9
9
years of professional experience
Work history
Logistics Assistant
High Trees Motor Company
Croydon
2024.06 - 2026.07
- Coordinate daily operations with management to ensure successful vehicle preparation.
- Manage vehicle handovers with clear and honest customer communication.
- Complete practical cosmetic repairs to ensure stock is ready for sale.
- Identify stock from auctions and dealerships whilst considering condition, demand and potential for profit.
- Organise and execute regional deliveries to meet customer expectations.
- Create positive relationships with customers, suppliers and external business partners.
Delivery Driver
Amazon Flex
Crawley
2022.09 - 2025.09
- Delivered goods to professional and domestic premises within a strict deadline.
- Handled high-value products responsibly to maintain professional standards.
- Adapted to specific delivery requirements and resolved issues independently.
- Planned routes efficiently to minimise distance, time and fuel consumption.
- Demonstrated organisation and risk assessment without direct supervision.
Youth Support Worker
Motiv8 South
Portsmouth
2022.09 - 2024.07
- Fostered positive, professional relationships with troubled young people to facilitate personal development.
- Created and implemented personalised support plans to provide young people with achievable objectives.
- Collaborated with professionals including social workers and the police.
- Handled confidential documents in accordance with the company's GDPR policy.
- Supported planning and management of weekly sessions to deliver a safe and inclusive environment for a diverse group of young people.
Lead Coach
Little Kickers
Portsmouth
2021.10 - 2024.06
- Researched and delivered educational and engaging weekly sessions to promote child development and confidence.
- Created a positive and inclusive atmosphere for children and parents of all backgrounds.
- Adapted sessions in progress to ensure fluid and seamless coaching.
- Handled any issues or queries personally to guarantee safety and effective communication.
- Delegated tasks fairly to create a competent and unified team.
- Collected and completed company documents to maintain organisation.
Team Member
Kidspace Croydon
Croydon
2017.10 - 2020.01
- Ensured high-quality customer service by assisting visitors professionally.
- Maintained a safe environment for children on specialised equipment.
- Supported other areas of the team when required to provide an optimal customer experience.
- Collaborated with colleagues to solve daily operational problems and issues with customers.
- Maintained quality standards by keeping the building clean and prepared for customers.
Education
Bachelor of Science - Sociology with Psychology
University of Portsmouth
PortsmouthA-Levels - History, Politics and Sociology
Coulsdon College
CroydonGCSEs -
Riddlesdown Collegiate
CroydonSkills
- Logistics coordination and stock assessment
- Route planning and delivery management
- Conflict resolution
- Team leadership and session planning
- Problem solving and prevention
- Professional communication and collaboration
- Administrative accuracy and record keeping
- Effective workload management and prioritisation
- Confidence in physically demanding environments
Timeline
Logistics Assistant
High Trees Motor Company
2024.06 - 2026.07
Delivery Driver
Amazon Flex
2022.09 - 2025.09
Youth Support Worker
Motiv8 South
2022.09 - 2024.07
Lead Coach
Little Kickers
2021.10 - 2024.06
Team Member
Kidspace Croydon
2017.10 - 2020.01
Bachelor of Science - Sociology with Psychology
University of Portsmouth
A-Levels - History, Politics and Sociology
Coulsdon College
GCSEs -
Riddlesdown Collegiate