James Grady

Part of a team that answer all customer enquiries, contact prospective customers and process digital leads for 12 sites around the country. This can entail providing additional information, booking test drives and pass sales leads to the current branches/sales staff.

• Handled fragile items carefully, resulting in zero damage complaints.
• Ensured safety by regular vehicle inspections and maintenance.
• Improved client satisfaction by delivering orders promptly and accurately.
• Adapted to changing road conditions quickly ensuring safe and timely deliveries.
• Loaded and unloaded vehicles safely, preventing injuries or accidents.

April 2018 - March 2019 - Used Car Sales Executive - Grange Land Rover - Hatfield.

April 2016 - April 2018 - Sales Executive - Lookers LandRover - Chipperfield, Hertfordshire

January 2015 - March 2016 - Sales Executive - Sytner Mercedes - Bedford

July 2013 - January 2015 - Sales Executive - Mercedes Benz Retail Group - Hemel Hempstead

September 2009 - May 2013 - Area Sales Manager - Midland Power

September 2004 - September 2009 - Assistant Sales Manager - Marshalls Peterborough

February 2001 - September 2004 - Jaguar Sales Executive - Watford Jaguar

March 1996 - February 2001 - Sales Controller New and Used - Vauxhall BMG - St Albans

June 1995 - March 1996 - Sales Controller Used Cars - Dover Court Ford London

October 1992 - June 1995 - Sales Executive - LandRover - Mann Edgerton St Albans

Main responsibilities:

• Arrange vehicle preparation for sales including servicing, paintwork etc.
• Arrange disposal of trade cars.
• Carried out vehicle inspections.

I completed a 5 year apprenticeship, then accepting a permanent role with the company for 11 years.

My work included :

• General servicing and repairs of vehicles ranging from small vans up to 38 Tonne tractor trailer units.
• Worked in the electrical, welding and engineering departments.
• Rebuild engines and gearboxes.
• Also worked on the breakdown truck when required.