Summary
Overview
Work history
Education
Skills
INTERESTS
Timeline
Generic

JAMES GODDARD

Maulden,UK

Summary

A highly organised, commercial and results driven Strategic Account Director. Ability to negotiate, present and influence at all levels of an organisation. A strategic planner with a strong attention to detail in financial management and operational excellence. Experienced in leading cross-functional teams to deliver a best-in-class service in a fast-paced environment to all key stakeholders.

Overview

1
1
year of post-secondary education
14
14
years of professional experience

Work history

Strategic Account Director

MF Group, GANT
07.2025 - 07.2026

Responsibilities:

  • Annual revenue responsibility of £61M net.
  • Strategic partnership lead across largest retailers: ASOS, John Lewis, NEXT, Selfridges and M&S.
  • Restructured team to provide focus and clear direction with key retailers. Performance managed underperforming members of the team.
  • Renegotiated trade terms with ASOS, M&S and NEXT to drive higher profitability and EBIT margin.
  • Development, implementation and maintenance of P&Ls + 3 Year Strategic Plans with ASOS and NEXT.
  • Management of 2 National Account Managers 3 Field Account Managers and 2 Operational Executives.

Key Achievements:

  • Internal promotion to this role within MF Group.
  • +11% growth in year 1.
  • Built, weekly reporting system to consolidate data from key accounts and drive actions.
  • Improved company culture by +10% PPTs on internal platform.

Head of Sport Channel

MF Group, Lacoste
07.2021 - 07.2025

Responsibilities:

  • Annual revenue responsibility of £31M net.
  • Global sales lead for JD Sports x Lacoste. Responsible for global alignment across US & APAC zones.
  • Reshaped GTM process & LRP process for JD Sports to activate product and assortment needs.
  • Onboarded and integrated footwear category into Lacoste and adopted new ways of working.
  • Development, implementation and maintenance of P&L inline with 3 Year Strategic Plan.
  • Management of 2 National Account Managers 3 Field Account Managers and 2 Agents.

Key Achievements:

  • +19% CAGR growth in 3 years.
  • Promoted JD Sports PLC to an IKA and built Business Unit to support brand ambitions.
  • Reset UK Golf business and delivered +34% YOY growth in year 1 through selective distribution.

Snr Key Account Manager

The North Face
08.2018 - 07.2021

Responsibilities:

  • Annual revenue responsibility of £48M net.
  • Responsible for direct management of JD Women’s, JD Youth, JD Footwear, Size and HIP.
  • Engineered a new, robust critical path model to drive GTM excellence from Concept to Consumer.
  • Lead and drive the SMU product development process through a complex critical path framework.
  • Cross-functionally align European HQ across product, finance, sourcing and marketing to deliver best-in-class GTM approach for JD Sports.

Key Achievements:

  • +28% YOY growth (19/20).
  • Achieved 107% Gross to Net conversion rate.

Key Account Manager

New Balance
09.2015 - 08.2018

Responsibilities:

  • Annual revenue responsibility of £26M net.
  • 360-degree management of Key Retailers: Liverpool FC, Next, Pro Direct Sport, DW & Sweaty Betty.
  • Cross-category optimum range planning at seasonal sales conferences.
  • Devising, agreeing and executing joint-strategic plans with key influencers across account base.
  • Direct management of NB Direct Account Manager and Field of Play Tech Rep.
  • Forged excellent working relationships with cross-functional departments in customers’ businesses.

Key Achievements:

  • Delivered +16% vs target for FY 2018 across account base.
  • Exceeded gross margin targets for 2018.
  • Managed end-to-end process of Cath Kidston SMU Kids rollout: £490K incremental business.
  • Won the SS18 UK & IRE In-season business challenge: £811K in-season business.
  • Led successful implementation, rollout, and maintenance of STAB (Strategic Account Blueprint) plans for UK & IRE Key Accounts.

Field of Play Account Mgr

New Balance
09.2012 - 09.2015

Responsibilities:

  • Category management and responsibility for overall FOP GBU number.
  • Creation and forming of ideal range plans across Football (Inline & replica), Cricket and Tennis.
  • Built robust 3-year category growth plans across cricket and tennis for the UK business.
  • Segmentation of product line to elevate halo FOP partners: England Cricket Board, Pro Direct Sport, Lord’s CG, Wigmore Sports and Lovell Sports.

Key Achievements:

  • Field of Play Category YOY growth (16 v 17): +108%
  • Landed +24% vs target FY 2017.
  • Sales lead & pivotal in launch of England Cricket in Wholesale. Fully owned GTM including: Distribution plan, range plan, sell-in and sales-out activations.

Education

BA (Hons) - International Business

Nottingham Trent University

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IPAG Business School
Paris
01.2010 - 01.2011

Skills

  • Presentation Skills: Accomplished in public speaking and presenting to audiences small and large Ability to interact and engage the audience through a positive learning environment Experienced in presenting full product lines as Product Manager and 3 year strategic plans to exec boards
  • Leadership Skills: 10 years in managing and coaching Account Managers, Operations Executives and Senior Key Account Managers In my current role I sit on the Senior Leadership board for Northern Europe (UK & Nordics) 2 years working with a leadership mentor (ongoing)
  • Communication & Influencing Skills: Effective and highly adaptable working with international colleagues on a day-to-day basis Ability to operate within complex supplier x retailer environments and influence key stakeholders
  • Data Driven Analytics: Utilising data effectively and efficiently to drive key actions and supplement decision making Built a weekly sales reporting system to consolidate data from key accounts to professionalise the ways of working

INTERESTS

Cricket, Golf (with mixed results), family life and working towards Private Pilot’s Licence.

Timeline

Strategic Account Director

MF Group, GANT
07.2025 - 07.2026

Head of Sport Channel

MF Group, Lacoste
07.2021 - 07.2025

Snr Key Account Manager

The North Face
08.2018 - 07.2021

Key Account Manager

New Balance
09.2015 - 08.2018

Field of Play Account Mgr

New Balance
09.2012 - 09.2015

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IPAG Business School
01.2010 - 01.2011

BA (Hons) - International Business

Nottingham Trent University
JAMES GODDARD