James French
Mansfield,Nottinghamshire
Summary
Experienced professional with expertise in SQL data analysis, Oracle SQL data analysis, and IIS configuration. Proficient in leveraging EDMS and EPR systems within the NHS, as well as utilising the Azure platform for efficient operations. Well versed in development of UDF's and related workflow process modelling. Skilled in managing RDP connections, 2FA communications, and collaboration tools such as Microsoft Teams and Slack. Adept at using all Microsoft Office applications to streamline workflows and enhance productivity. Demonstrates a strong commitment to optimising processes through advanced technical skills and innovative problem-solving.
Overview
22
22
years of professional experience
1
1
Certification
Work history
Implementation Consultant
Civica UK Limited
Southbank, London
2013.07 - Current
- Microsoft SQL Database interogation
- UDF design (User designed forms)
- Electronic Workflow design
- RDP support of customer sites
- EDMS within NHS environments
- Application support bespoke products
- Support in NHS EPR applications
- OS maintainance
- Software installations
- IIS administration
- Azure platforms usage
- Training of customers onsite
- Customer workshops
2nd line Support
Gateway Computing Limited
Yeovil, Somerset
2003.10 - 2013.07
- Pegasus Opera II support
- CRM package support
- EDMS support within NHS software
- Hardware support and installation
- SQL installation and administration
- RDP access to customer sites
- On site training of software
- On site customer support
- Exchequer accounts software
Education
Bachelor of Science - Software Engineering
University of Herts
Hatfield 1998.10 - 2001.07
Access Course to University - Business studies
Oaklands College
Welwyn Garden City 1997.09 - 1998.07
D32 NVQ Assessors award - Customer services
Vocational Qualification
1995.01 -
Skills
- SQL Data analysis
- IIS configuration
- Oracle SQL Data Analysis
- Co pilot
- All Microsoft Office Applications
- Microsoft Teams
- EDMS systems
- EPR systems within NHS
- Azure platform usage
- RDP connections
- 2FA communications
- Slack
Affiliations
- Caravaning, Dog walking, Playing guitar
Certification
D32 NVQ Assessor
Full trained staff trainer
Timeline
Implementation Consultant
Civica UK Limited
2013.07 - Current
2nd line Support
Gateway Computing Limited
2003.10 - 2013.07
Bachelor of Science - Software Engineering
University of Herts
1998.10 - 2001.07
Access Course to University - Business studies
Oaklands College
1997.09 - 1998.07
D32 NVQ Assessors award - Customer services
Vocational Qualification
1995.01 -