James Ellis
London
Summary
Proven expertise in Workday data entry with a keen attention to detail. Possesses strong written and verbal communication skills, and builds relationships with ease. A proactive team player who works efficiently and within time constraints. Demonstrates the utmost discretion in confidential matters, fostering trust with internal and external stakeholders. Committed to continuous learning in areas of diversity, equity, inclusion antiracism and social justice. Aiming to undertake Level 5 CIPD qualification to further professional development.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work history
People and Culture Specialist
Open Society Foundations
London
06.2023 - Current
- Workday data entry for UK & Global employees covering terminations, promotions, senior designations and global mobility cases.
- Liaising with Advisory Partners via shared spreadsheet to ensure accuracy of data entered into Workday.
- Personally revised OSF London's onboarding and offboarding processes, including new offboarding checklist and new starter presentation.
- Issuing contracts of employment to new starters and variation letters to current employees.
- Greeting new starters on their first day and conducting initial induction session consisting of company and office overview, benefits walkthrough, and IT set-up.
- Entering UK employees into Royal London database to initiate pension scheme contributions.
- Managing offboarding for all London employees ensuring all relevant tasks have been completed prior to the termination date.
- Acting as first point of contact for London employees via the ESC mailbox, advising on general queries and escalating where necessary.
- Management of London related P&C policies on Karl, updating where required and providing advice and clarification in response to policy queries.
- Ownership of the UK Tuition Reimbursement Policy, reviewing and approving reimbursement requests for employees.
- Management of probation process for London offices, issuing reminders and paperwork in each probation outcome scenario.
- Providing administrative support to ongoing transformation into the new Opportunity Model.
- Assisting in UAT for Process Improvement Project, and providing information on SME topics for Workday Help.
People Operations Advisor
British Car Auctions
Remote
06.2021 - 06.2023
- Management of employee life cycle from initial hire to termination, consisting of issuing contracts of employment, adding new starters to HRIS, amending employee data for promotions/demotions and issuing relevant paperwork, and finally terminating employees in HRIS.
- Providing support in HR mailbox advising on queries relating to family leave, sickness absence, holiday entitlements and other general queries.
- Sole HR representative for BCA Bristol consisting of 150+ employees, as well as shared HR support for 4,000+ employees company-wide.
- Assisting on implementation of service delivery project to create new shared HR mailbox and case tracking system.
- Personally oversaw the transfer of 1,000+ employees from two separate business entities into wider BCA HRIS and separate payroll system, including redesigning paperwork to better fit with wider company.
- Single-handedly designed and implemented FAQ system for People Operations team.
- Creation of level 3 & 4 process maps for future JML processes in new HRIS. Creation of test cases for UAT and moving from Excel forms to a new Intranet system for JML cases.
- Redesigned company-wide approval matrix and presented new system to wider People Team of 100+ employees.
Client Response Co-ordinator
CV-Library Ltd
Fleet, Hampshire
10.2017 - 02.2021
- Providing personalised support to 400+ recruitment agencies over phone and via email.
- Building relationships with permanent clients and assisting with day to day queries and issues.
- Providing hour long training calls to clients on every aspect of the CV database system.
- Utilising the Boolean searching technique to source candidate CVs for clients.
- Dealing with customer complaints and escalating where required.
- Providing support to jobseekers looking for work via the CV-Library job search function.
Education
A-Levels - Government & Politics
The Sixth Form College Farnborough
Farnborough 09.2015 - 07.2017
A-Levels - Law
The Sixth Form College Farnborough
Farnborough 09.2015 - 07.2017
A-Levels - Sociology
The Sixth Form College Farnborough
Farnborough 09.2015 - 07.2017
Skills
- Workday Data Entry
- Service Delivery
- HR Administration
- Stakeholder Management
- CIPD Level 3 - Distinction
- Communications
Timeline
People and Culture Specialist
Open Society Foundations
06.2023 - Current
People Operations Advisor
British Car Auctions
06.2021 - 06.2023
Client Response Co-ordinator
CV-Library Ltd
10.2017 - 02.2021
A-Levels - Government & Politics
The Sixth Form College Farnborough
09.2015 - 07.2017
A-Levels - Law
The Sixth Form College Farnborough
09.2015 - 07.2017
A-Levels - Sociology
The Sixth Form College Farnborough
09.2015 - 07.2017
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