Summary
Overview
Work history
Skills
Accomplishments
Interests
Timeline
Generic

James Egan

Glasgow,Glasgow City

Summary

I believe that over the number of years within various positions I have gained a great degree experience in different working procedures and having the work ethic to complete my tasks at all times for the result of good working practices and to the expectations of any said employer.

I have also completed part time positions which was very customer focused and dealing with general public at sporting events, concert events again gaining knowledge of strict public safety awareness rules, logistic needs I/E driving of vehicles for transporting of fellow workers and when working at a major football stadium moving and preparation of first team players cars and board members cars as instructed. I have also had direct cash handling experience where needed within those post / posts. I am now about to be made redundant from my current post due to major restructuring and now find myself at this point looking to find a new challenge and opportunity to continue my working life and take on the challenge of any new opportunities that may arise from my application for employment. I feel that I can be adaptable to new working procedures or positions and am only to willing to learn and adapt to any new positions or opportunities that I may have the success in gaining.

Overview

36
36
years of professional experience

Work history

Property Procurment Officer

Right There Homeless Persons Charity
Glasgow
10.2017 - Current
  • Reviewed established objectives and policies to assess and promote adherence.
  • Maintained records and detailed reports on progress of obtaining new properties for senior management team and the voluntary board.
  • Worked with various letting agencies private landlords to complete the sourcing of properties.
  • Managed the reporting and checking of any repairs needed and ensured all were completed to timescale and government regulations
  • Sourced and checked all relevant documentation needed prior to completion of property being signed up for use by charity.
  • Visited all properties to inspect for any issues and to ensure they met all relevant specifications and complete any ongoing check needed also to deal with any disputes or queries relating to land lord or letting agent repairs/works.
  • Provide the new property in full letting condition to the relevant housing support team and keep housing support team managers fully updated on dates of entry provision of copies of the full legal documentation of the requirements to then match up with all health and safety requirements
  • Maintain full working relationship with maintenance team members arranging for access for all yearly regulation safety checks. Where needed liaison with the current service users
  • Negotiated on behalf of organisational leadership and members.
  • Where needed or requested by management team assist with any other duties liaise with any anti social matters relating to our properties

Asylum support worker

Serco
Glasgow, Glasgow City
05.2012 - 08.2017
  • Coordinated with trained and licensed service providers to facilitate life skills workshops for vulnerable adults.
  • Liaised with families and caregivers to develop balanced rehabilitation programmes.
  • Monitored service user progress, escalating concerns for swift resolution.
  • Consulted with multidisciplinary team of professionals to optimise treatment plans for complex cases.
  • Responded proactively to changing circumstances for optimised service user care.
  • Supported integration of service users back into community life to maximise successful transition rate.
  • Supervised small groups of adults with additional mental health needs in assigned therapy groups.

Senior housing support worker

Glasgow City Council
Glasgow, Glasgow City
04.2008 - 01.2012
  • Provided life-cycle case management to diverse service users, from [Task] to [Task].
  • Completed accurate, thorough reporting on [Type] service use, regularly monitoring performance against [Type] targets.
  • Supported clients with rehabilitation and socialisation in community settings.
  • Ran community programmes to limit further client intervention and follow-up care.
  • Adapted support where possible to increase service accessibility.
  • Ensured service users felt confident in effective budgeting and rent payment through [Action].
  • Collaborated with external support providers to maintain good care continuity.

Family support worker

Glasgow City Council
Glasgow, Glasgow City
02.2002 - 04.2008
  • Promoted community integration by providing extensive physical, emotional and social support.
  • Remained calm and poised in difficult, stressful or escalating situations, helping to comfort individuals.
  • Escorted families to counsellor, legal aid workers and doctor appointments.
  • Worked in multidisciplinary teams to prevent issues escalating and reducing need for statutory intervention.
  • Collaborated with external support providers to maintain good care continuity.
  • Coordinated structured and intensive support through interventions.
  • Established and maintained working relationships with clients based on trust and non-judgement.

Housing assistant

Glasgow City Council
Glasgow, Glasgow City
05.1988 - 05.2002
  • Liaised with external and internal professionals to provide holistic support.
  • Provided person-centred advice and guidance, aiding service user progress towards independent living.
  • Recruited clients for programmes based on their needs.
  • Led workshops under professional supervision.
  • Carried out regular planning reviews and assessments, ensuring service users receive best-possible support.
  • Managed a large caseload of [Number] clients covering varied needs, including mental health, homeless and alcohol misuse issues.
  • Ensured service users felt confident in effective budgeting and rent payment through [Action].
  • Offered practical daily living advice, including financial planning, housing support and legal guidance.

Estate caretaker

Glasgow City Council
Glasgow, Glasgow City
11.1992 - 01.2002
  • Kept detailed reports of completed maintenance and servicing work.
  • Managed bookings for any buildings or rooms available for hire.
  • Tracked legal regulation changes to meet building compliance standards.
  • Remained primary resident contact in case of emergencies.
  • Monitored CCTV systems as part of building security surveillance.
  • Improved grounds appearance through regular grass cutting, weed killing and seasonal pruning.
  • Accepted deliveries of goods and conveyed to appropriate storage areas.
  • Tested alarms regularly, upholding strict building safety standards.

Skills

    Over many years of employment I have attended various training courses some relating to dealing with anti social issues, awareness of drug and alcohol dependency issues Through to general health and safety awareness courses I have also completed basic handyman skills courses allowing for basic works I also have many years driving experience and have very good knowledge of the city I have in the past worked within team set ups to individual working and having the responsibility of making decisions on my own and in other cases be insure to discuss with senior team members or management team issues or possible problems, Prior to acting on my own judgment to discuss and work together on any problem or out comings that could affect my fellow workers or employers responsibility's

Accomplishments

    I have many years ago received council award for my involvement in dealing with Kosovan refugees and there family members , I had personally involved them in my own young families activities and to this day my now adult daughters still have contact with that family. It was such a humbling life changing experience . I have been lucky enough to have had a fantastic working life throughout my career in various posts. I have managed to gain the posts through genuine hard work and being committed to succeed as unfortunately I was not the greatest of school pupils something which I did regret but installed in my own daughters the need for a good education.

Interests

I enjoy playing golf and also odd game of snooker but most of my time I now enjoy spending as much time as possible with my grandchildren I also enjoy dining out with family and watching movies and tv series

Timeline

Property Procurment Officer

Right There Homeless Persons Charity
10.2017 - Current

Asylum support worker

Serco
05.2012 - 08.2017

Senior housing support worker

Glasgow City Council
04.2008 - 01.2012

Family support worker

Glasgow City Council
02.2002 - 04.2008

Estate caretaker

Glasgow City Council
11.1992 - 01.2002

Housing assistant

Glasgow City Council
05.1988 - 05.2002
James Egan