James D'Souza
Worcester Park,Surrey
Summary
Over 10 years of experience in aeronautical data, flight procedures, airspace operations, and aviation regulation. Expertise includes navigation data analysis and coding instrument flight procedures, currently serving as an airspace utilization operations officer at the UK Civil Aviation Authority. Proven analytical and problem-solving skills, with a strong attention to detail and effective collaboration with diverse stakeholders. Committed to transforming complex information into practical solutions and ensuring accuracy in safety-critical environments.
Overview
1
1
Language
1
1
Certification
3
3
years of post-secondary education
12
12
years of professional experience
Work history
Airspace Operations Utilisation Officer
Civil Aviation Authority
Crawley, West Sussex
2024.08 - Current
- Analyse UK airspace utilisation data to support regulatory oversight and decision making.
- Engage with industry stakeholders to understand operational impacts and identify opportunities for improved airspace efficiency.
- Produce reports, briefings and recommendations for internal and external audiences.
- Support strategic airspace initiatives through evidence-based analysis and performance monitoring.
- Collaborate across CAA teams to ensure alignment with regulatory and operational objectives.
- Handled sensitive information with discretion and professionalism.
- Responded promptly and effectively to emergencies using established protocols.
- Upheld laws and regulations within my jurisdiction, ensuring compliance from all parties involved.
Aeronautical Information Manager
Navblue
Hersham, Surrey
2022.01 - 2024.08
- Part of team responsible for delivery and quality assurance of aeronautical information products.
- Managed operational priorities, resource planning and performance monitoring.
- Developed reporting tools and dashboards to support management decision making.
- Worked with international teams across multiple locations to improve processes and data quality.
- Trained, mentored and supported colleagues across department.
Airport + Analyst
Navblue
Hersham, Surrey
2020.11 - 2022.01
- Supported implementation and maintenance of NAVBLUE's Airport Mapping Database.
- Interpreted airport mapping source information to ensure accurate digital representation of airport environments.
- Conducted validation and quality assurance activities to maintain database integrity.
- Worked closely with internal stakeholders to support product development and customer requirements.
- Identified and resolved data discrepancies within safety-critical operational environment.
Procedure Anaylst
Navblue
Hersham, Surrey
2018.01 - 2020.11
- Interpreted state-published instrument flight procedure charts and converted procedure design information into digital navigation databases.
- Maintained SID, STAR, Approach and associated procedure data for use within Electronic Flight Bag (EFB) products.
- Ensured coded procedures accurately reflected source documentation and applicable aeronautical standards.
- Performed validation and quality checks to maintain data accuracy and consistency.
- Investigated and resolved chart interpretation and coding issues within regulated aviation environment.
- Worked with complex aeronautical information requiring high level of accuracy and attention to detail.
Enroute Data Analyst
Navblue
Hersham, Surrey
2016.01 - 2018.01
- Analysed and maintained enroute navigation data within global aeronautical databases.
- Interpreted aeronautical source documentation to ensure accurate coding of airways, navigation aids and related enroute information.
- Conducted quality assurance checks and resolved data integrity issues.
- Contributed to database updates supporting airline flight planning and navigation products.
- Maintained compliance with internal quality procedures and aviation data standards.
Assistant Manager
Coral
Worcester Park, Surrey
2015.01 - 2016.01
- Managed daily operational activities and customer service delivery.
- Supervised staff performance and development.
- Maintained stock control and financial accuracy.
- Supported achievement of operational and commercial targets.
Education
Bachelor of Arts - Advertising
Southampton Solent University
Southampton 2011.09 - 2014.07
Skills
- Flight Procedure Interpretation & Validation
- Airspace Operations & Analysis
- Aeronautical Information Management
- Regulatory Compliance
- Data Analysis & Reporting
- Quality Assurance
- Stakeholder Management
- Technical Documentation
- Safety-Critical Decision Making
- Leadership & Training
Affiliations
- Travelling
Certification
FA Level 1 Talent ID
PFSA Level 2 Talent ID
Languages
Spanish
Intermediate
Timeline
Airspace Operations Utilisation Officer
Civil Aviation Authority
2024.08 - Current
Aeronautical Information Manager
Navblue
2022.01 - 2024.08
Airport + Analyst
Navblue
2020.11 - 2022.01
Procedure Anaylst
Navblue
2018.01 - 2020.11
Enroute Data Analyst
Navblue
2016.01 - 2018.01
Assistant Manager
Coral
2015.01 - 2016.01
Bachelor of Arts - Advertising
Southampton Solent University
2011.09 - 2014.07