James Davies

· Mentor and coach data stewards across all EMEA markets in a matrix leadership capacity, building regional data governance capability and driving standardization of data quality practices across multiple countries

· Drove data excellence across 200,000+ SKU product hierarchy for EMEA region, ensuring accuracy and completeness to prevent reporting errors and flawed business analysis; reduced data errors by 10% and cut maintenance time by 30%, freeing up resources for strategic initiatives

· Designed and deployed EMEA-wide data quality dashboard used across all regional markets to identify and correct contact data errors, mitigating GDPR compliance risks and preventing incorrect marketing communications; achieved 15% improvement in regional data quality standards

· Led data governance initiatives that enabled clean-up of critical master data, directly supporting compliance requirements and improving accuracy of commercial decision-making across EMEA operations

· Monitor and analyze data quality KPIs across EMEA region, providing strategic insights that drive continuous improvement and inform leadership decisions on data governance investments

· Contributed to team projects by providing key analytic insights and automated tasks to increase efficiency across the region

Leadership & Team Development:

· Managed team of 2 direct reports with full people management accountability including recruitment, performance reviews, development planning, and HR matters (flexible working arrangements), successfully supporting 1 team member's internal career progression

· Established and led comprehensive mentorship program for 14 new team members (6 student placements, 8 permanent hires), achieving 50% student conversion rate to full-time contracts and reducing onboarding time through structured knowledge transfer

· Participated in hiring process for multiple team expansions, holding direct accountability for recruitment and selection of 2 direct reports, ensuring team capability aligned with business growth

Strategic Projects & Digital Transformation:

· Seconded to lead UK & Ireland implementation of enterprise data ecosystem transformation (Reltio MDM, PowerBI commercial reporting tools) over 18-month program; delivered local market requirements, conducted data integrity validation, and trained regional teams on new platforms

· Led PowerBI deployment across UK & Ireland sales organization, implementing 20+ performance dashboards for 200+ field representatives; transformed sales performance tracking from manual processes to real-time monitoring, enabling faster identification of performance gaps and target achievement trends

· Drove successful adoption of SalesForce CRM across 200+ UK & Ireland sales representatives, achieving 90% user adoption through structured training, ongoing compliance monitoring, and stakeholder engagement; established foundation for improved customer relationship management and pipeline visibility

· Supported roll out of PowerBI across the UK organization, producing reports to display data in simple, meaningful ways and deriving insights from data sets to allow decisions to be made

Data Governance & Business Impact:

· Established data integrity framework that identified and corrected base data issues, ensuring sales performance metrics and commercial reporting accurately reflected business reality and enabled confident decision-making

· Delivered actionable insights from sales performance KPIs that directly influenced management decisions on sales representative territory assignments and resource allocation, optimizing field force effectiveness

· Focus on data integrity - creating and monitoring reports to ensure base data is correct, working with other teams to ensure any corrections can be made in an efficient manner

· Maintained the setup of the CRM (SalesForce) system, with global/local setups

Delivered analytical solutions across credit risk management , finance and retail audit operations. Created automated reporting tools using Excel/MS Access that streamlined audit feedback processes and store ordering systems. Analyzed credit reports to inform risk-based credit limit recommendations and scorecard updates.

Payroll, Purchase ledger and credit control across various companies.