Summary
Overview
Work history
Education
Skills
Hobbies / Interests
Timeline
Generic

James Constant

Hove,East Sussex

Summary

A proactive and encouraging manager with a proven talent for both leading and building high-performing teams. Experience in business transformation and business turnaround management. Strongly entrepreneurial. Pro-active Brand Ambassador with C-Suite relationships. Exceptional communicator. Proficient in using independent decision making skills and careful and considered judgment to positively impact company growth.


A disciplined and highly-motivated professional with a broad commercial background. Creative, analytical and a problem solver who generates effective solutions. Develops productive relationships with diverse stakeholder groups. Delivers in a pressurised environment with a delivery focused business. A committed individual looking for unique business opportunities to further develop and contribute to an ambitious organisation.

Overview

11
11
years of professional experience
8
8
years of post-secondary education

Work history

Depot Manger

Howdens
South East
04.2018 - Current
  • Full autonomy for managing own P&L and all day-to-day aspects of what is essentially a stand-alone operation providing trade kitchen supplies.
  • A client base of 750, from small firms to FTSE 250 companies.
  • Promoted youngest Depot Manager in the South East Region and tasked with improving an under-achieving depot. Within 3 years sales increased from £1.7 million to £2.5 million (47% increase) during challenging trading conditions. Trading profits rose by 201%.
  • On the back of this performance, appointed manager of current, larger, depot with a strong focus upon contract business. Within first full year of running the depot I increased turnover by 28% in 2022.
  • In 2023 I am on course to grow the business by a further 18.2%. Whilst also substantially growing trading profits with a very tight control over costs.
  • Coached, developed, and trained current team members to reach business metrics.
  • Initiated new programme tracking and compliance with existing SOPs. Managed senior-level personnel working in marketing and sales capacities.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Supervised staff of 14 personnel by implementing company policies, protocols, work rules and disciplinary action.
  • Demonstrated an unwavering commitment to customer service, adding new customers whilst maintaining premium services levels with existing accounts.
  • Driving and managing the entire sales process - targeting top prospects, identifying client solutions, negotiating & closing. Maximising sales performance through delivering an exceptional customer experience, people management and cost control.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Created targeted local and regional marketing campaigns - radio, magazines, and mailshots.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Assistant Manager

Howdens
South East
04.2016 - 04.2018
  • Developed a loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.

General Manager

Brandy LTD
, Surrey
05.2014 - 04.2016
  • Managed all operations of an award-winning gastropub/restaurant.
  • Including front of house/customer relations, staff recruitment and management, accounting/stock control, and marketing and advertising.
  • Enjoyed year-on-year sales and profit growth

Personal Trainer

The Gym Group
Kingston, London
10.2012 - 07.2013
  • Built up and maintained a loyal client base, creating bespoke workout systems for each client based on goals and performance ability.

Education

Diploma of Higher Education - Sport Science

Kingston University
Kingston London
08.2012 - 06.2014

A-Levels -

Hurstpierpoint College
Hassocks
09.2005 - 07.2011

Skills

  • Business Development
  • Business planning
  • Critical Thinking E
  • Excellent Communication
  • Financial Management Flexible and Adaptable
  • Negotiation Sales and Marketing
  • Self-Motivated
  • Staff Management
  • Strategic planning
  • Teambuilding Training and Development

Hobbies / Interests

  • Rowing (Under 21s Leander Club Development Squad)
  • Gym
  • Mixed Martial Arts
  • Reading
  • Rugby
  • Sea Swimming
  • Travel
  • Yoga
  • Volunteering (CenterPoint Charity since 2012)

Timeline

Depot Manger

Howdens
04.2018 - Current

Assistant Manager

Howdens
04.2016 - 04.2018

General Manager

Brandy LTD
05.2014 - 04.2016

Personal Trainer

The Gym Group
10.2012 - 07.2013

Diploma of Higher Education - Sport Science

Kingston University
08.2012 - 06.2014

A-Levels -

Hurstpierpoint College
09.2005 - 07.2011

Similar Profiles

Create profile
James Constant