James Constable
Ness
Summary
Goal-oriented manager with distinguished experience in Housing and Property industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
21
21
years of professional experience
Work History
Sales Manager
One Vision House / Sovini Group
10.2019 - Current
- Accountable for the delivery of our New Build Shared Ownership and Rent to Buy products
- Working closely with the Development, Marketing and Leasehold teams from conception to completion of new build affordable housing
- Responsible for a team of three Sales Advisors and reporting directly to Director of Housing
- Marketing and Driving sales across all tenures
- Development of our Re Sales, Re Lets and Staircasing services
- Collating and reporting of monthly and quarterly figures and KPIs to board
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Built relationships with customers and community to establish long-term business growth.
- Implemented systems and procedures to increase sales.
Senior Sales Advisor
Redwing Living / Regenda Group
07.2017 - 10.2019
- Responsible for Shared Ownership and Outright sales across various sites in the Cheshire area
- Registering and approving applications and agreeing sales on off plan and stock plots
- Sales progression
- Attending site meetings and agreeing specification/choices
- Managing one Sales Advisor and Admin Assistant
- Instrumental in the development of the re sales service including the disposal of assets
- Trained, coached, and mentored new sales associates for maximum performance.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Generated advertising brochure for vendor use.
Assistant Manager/Valuer
The Venmore Group and Whitegates Esate Agents
01.2008 - 01.2017
- Senior roles within two of Merseyside’s most respected independent Estate Agencies
- Valuing/listing and marketing of outright sales properties
- Agreeing and progressing my own pipeline of sales
- Assisting the Branch Manager in the day to day running of the office
- Attending viewings
- Working closely with solicitors and mortgage advisors on a daily basis
- Meeting sales, instructions and mortgage targets
- Reporting daily and weekly figures to the Branch Manager and Area Director
- Carrying out and producing Energy Assessments.
Company Director
Constables Estate Agents
01.2004 - 01.2008
- Company Director of local family run Estate Agency
- Brand development and launch from cold start
- Valuing and listing sales properties.
Education
Bachelor of Arts - Journalism And Marketing
University of Central Lancashire (UCLAN)
Preston06.1999
Mostyn House School
Wirral06.1997
Skills
- Sales Reporting
- Sales Planning
- Staff Management
- Sales process
- Goals and performance
- Risk Mitigation
Timeline
Sales Manager
One Vision House / Sovini Group
10.2019 - Current
Senior Sales Advisor
Redwing Living / Regenda Group
07.2017 - 10.2019
Assistant Manager/Valuer
The Venmore Group and Whitegates Esate Agents
01.2008 - 01.2017
Company Director
Constables Estate Agents
01.2004 - 01.2008
Bachelor of Arts - Journalism And Marketing
University of Central Lancashire (UCLAN)
Mostyn House School
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