James Chittock
Aldershot,Hampshire
Summary
I am an highly efficient professional with exceptional time management skills and a proven ability to make decisive critical decisions.
I have become adept at processing large amounts of information to ensuring optimal performance in a fast paced environment.
I have used these competencies to drive success for me and others on my team, to preform and reach critical kpi's in a challenging role.
Overview
11
11
years of professional experience
Work history
Senior pre-litigation claims handler
Enterprise Rent-A-Car
Aldershot, Hampshire
2019.07 - Current
- Facilitated smooth workflow by coordinating tasks within the team effectively.
- Conducted thorough investigations into high value complex claims
- Processed outstanding claims to reduce backlog and improve efficiency.
- Handled sensitive client information, maintaining confidentiality at all times.
- Resolved numerous claim disputes, promoting a fair outcome for all parties involved.
Kitchen porter
Squires Garden Centre
Farnham, Surrey
2016.03 - 2018.01
- Actively contributed towards keeping cooking areas pest-free through regular cleaning duties.
- Operated dishwashing machinery to maintain cleanliness in the kitchen And restaurant floor.
- Maintained high standards of cleanliness by washing kitchen equipment and utensils.
- Followed established procedures for handling special cleaning solutions in order to protect self and others from harm.
Bar staff member
J D Wetherspoon Plc
Aldershot, Hampshire
2015.12 - 2018.01
- Managed customer disputes effectively, preserving the business reputation.
- Ensured customer satisfaction by providing excellent service.
- Engaged in upselling techniques, boosting sales revenue.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
Warehouse worker
Bookers
Aldershot, Hampshire
2015.08 - 2017.08
- this was a night shift roll, in which i was apart of a small team tasked with being responsible for the stocking of individual sections within critical deadlines.
- Coordinated with team members for effective task completion.
- Operated pallet jacks safely, preventing workplace accidents.
- Performed duties safely in line with warehouse rules, promoting best working practices.
Education
Bachelor of Science - Psychology
University of Bedfordshire
Luton 09/2012 - 07/2015
A-Levels - General studies, Psychology, Sociology, Human Biology
Farnborough sixth form college
Farnborough, Hampshire 09/2010 - 06/2012
GCSEs -
The Connaught School
Aldershot, Hampshire 09/2005 - 06/2010
Skills
- Time management efficiency
- Decisive decision making
- The ability to process large amount of data/information and adapt to specific situations quickly
Affiliations
- Chess
- Running
References
References available upon request.
Timeline
Senior pre-litigation claims handler
Enterprise Rent-A-Car
2019.07 - Current
Kitchen porter
Squires Garden Centre
2016.03 - 2018.01
Bar staff member
J D Wetherspoon Plc
2015.12 - 2018.01
Warehouse worker
Bookers
2015.08 - 2017.08
Bachelor of Science - Psychology
University of Bedfordshire
09/2012 - 07/2015
A-Levels - General studies, Psychology, Sociology, Human Biology
Farnborough sixth form college
09/2010 - 06/2012
GCSEs -
The Connaught School
09/2005 - 06/2010