James Calverley

• Facilitated embedding within transformation and UC programme to enhance translation of policy intent into digital design processes.
• Assisted teams in delivering agile projects by negotiating processes for policy input.
  Supported resolution of practical implementation difficulties through collaborative ownership.
  Facilitated decision-making by ensuring policy input was central to discussions.
• Facilitated assessments on policy defence strategies.
  Collaborated with operations to collect case details and legal insights.
  Responded to stakeholder queries to propose legislative amendments through regulatory changes.
• Directed diverse policy teams, tailoring leadership approaches to align with individual experience and skill sets.
• Supported customers with expert knowledge of products to enhance shopping experiences.

Spearheaded development and delivery of pension freedoms through policy design and implementation via primary and secondary legislation.

Facilitated cross-government engagement with HMT, FCA, and the Pension Regulator to ensure policy delivery through third parties as intended.

Facilitated stakeholder workshops to ensure comprehensive integration of detailed and technical concerns into final legislation and communication strategies.

Led consultations to enhance protections for pension savers, including amendments to rules on guaranteed annuities, pension transfers and financial advice.