James Butt
London,Essex
Summary
Results-driven Business Development Officer experienced in crafting strategic business plans that align with organisational goals. Achieved 200% turnover increase through innovative marketing and sales initiatives while enhancing client acquisition and retention by cultivating relationships via effective contract negotiation and cross-selling opportunities. Focused on building high-performing teams to drive revenue growth.
Overview
1
1
Language
15
15
years of professional experience
Work History
Senior Business Development Manager | B2B Sales |
Fortray Global Services
London, Essexx
10.2015 - Current
- Successfully expanded Fortray’s new UK branch from scratch to 2.5 Million Revenue, strengthening our regional footprint and driving measurable business growth.
- Helped increase turnover by 200% by designing successful and profitable business strategies.
- Negotiated contracts with new clients, securing profitable deals and expanding the company's client base.
- Planned and developed winning strategies to increase sales, expand territories and boost market positioning.
- Used data to build strategies for targeting specific markets and consumer demographics.
- Conducted competitive analysis to understand market trends and adjust business strategies accordingly.
- Produced detailed monthly and yearly financial reports for senior management.
- Prepared pricing strategies aligned with budget to meet needs of customers.
- Led training sessions for junior staff, mentoring them in business development best practices.
- Drafted sales contracts to use during consummated deals.
- Created short-term and long-term goals for business team to achieve objectives.
Property Agent
Contractor
London
08.2015 - 09.2020
- Followed-up with prospects and hot leads to obtain exclusives and drive new sales.
- Delivered exceptional customer service, addressing queries and concerns promptly to ensure client satisfaction.
- Managed property listings on various platforms, ensuring accurate and enticing descriptions.
- Maintained up-to-date knowledge of the property market, trends, and relevant legislation.
- Interviewed clients to determine property needs and preferences.
Information Technology Help Desk Administrator
Multilynx
01.2012 - 02.2013
- Diagnosed and resolved technical issues for customers via phone, email, and remote access tools, improving client satisfaction and reducing downtime.
- Provided clear and concise step-by-step technical support to guide clients.
- Responded to customer emails, calls and live chat regarding technical malfunctions and issues to fix remotely.
- Conducted tactical troubleshooting to identify faults.
- Assisted customers in setting up new systems, applications, and software to ensure seamless integration.
- Maintained compliance with service-level agreements with fast, knowledgeable resolution for diverse issues.
- Compiled and updated technical documentation for procedures and troubleshooting to facilitate knowledge sharing.
Education
Diploma of Higher Education - Information Technology
Glyndŵr University
London, ENG01-2014
Master of Arts - English Literature
University of the Punjab
Lahore01-2010
Master of Science - Information Technology
University of the Punjab
Lahore01-2010
Bachelor of Science - Bachelor of Science - BS
Government College University (GCU), Lahore
Lahore01-2005
Skills
- Business development
- Market development
- Strategic planning
- B2B sales
- Lead conversion
- Sales cycle management
- Revenue growth
- Contract negotiation
- Market evaluation
- Competitor analysis
- Data-driven decisions
- Pipeline planning
- Marketing strategy
- Brand awareness
- Business planning
- Project management
- Business process improvement
- Needs analysis
- Client communication
- Relationship development
- Growth strategies
Languages
English
Advanced
C1
Hobbies and interests
- Reading Business and Strategy Books
- Writing Books
- Reading Psychology Books to add them in designing strategies for business and sales.
- Gym
- Networking
- Thinking
Timeline
Senior Business Development Manager | B2B Sales |
Fortray Global Services
10.2015 - Current
Property Agent
Contractor
08.2015 - 09.2020
Information Technology Help Desk Administrator
Multilynx
01.2012 - 02.2013
Diploma of Higher Education - Information Technology
Glyndŵr University
Master of Arts - English Literature
University of the Punjab
Master of Science - Information Technology
University of the Punjab
Bachelor of Science - Bachelor of Science - BS
Government College University (GCU), Lahore