Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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James Bassett

James Bassett

East Grinstead,West Sussex

Summary

Accomplished professional specializing in pressure management and results-driven performance. Demonstrated success in managing high-value transactions and strategic negotiations, consistently exceeding targets. Expertise in customer service and interpersonal communication, enhancing client satisfaction and building long-term relationships. Aiming to leverage skills in a dynamic environment to drive business growth.

Overview

27
27
years of professional experience
7
7
years of post-secondary education

Work history

Senior car sales executive

Mercedes-Benz of Gatwick
Crawley, West Sussex
09.2016 - Current
  • Conducted test drives to elevate customer buying experience.
  • Managed showroom displays to foster an inviting atmosphere.
  • Liaised with finance companies to ensure seamless transaction processes.
  • Maintained up-to-date knowledge of industry trends for informed client advice.
  • Delivered product presentations to enhance buyer understanding and interest.
  • Established strong client relationships, resulting in increased repeat business.
  • Resolved complaints promptly to maintain client trust and satisfaction.

Senior sales executive

Mercedes-Benz Retail Group
Caterham, Surrey
10.2008 - 09.2016
  • Identified areas of improvement through regular performance analysis, improving overall productivity.
  • Implemented customised client solutions with a focus on customer retention.
  • Trained junior executives on advanced selling techniques, enhancing their skill set.
  • Achieved and exceeded sales targets in line with client growth across all products and services.

Used car sales manager

Lifestyle Ford
Crawley, West Sussex
11.2007 - 10.2008
  • Analysed local market trends to adjust inventory and pricing strategies accordingly.
  • Facilitated smooth operations by maintaining comprehensive knowledge of all used cars in stock.
  • Followed industry trends and set pricing strategies to maximise business returns.
  • Assessed trade-in vehicles, determining fair market values.

Used Car Sales Controller

Dees of Croydon
Croydon
10.1998 - 11.2007
  • Conducted regular sales meetings to review targets and refine strategies.
  • Implemented pricing structure changes, resulting in improved profitability.
  • Addressed complex customer enquiries, ensuring prompt resolution.
  • Inspired team members, cultivating a positive work environment.

Education

BTEC - Business Studies

Coulsdon College
Old Coulsdon
09.1990 - 06.1992

GCSEs - Maths, English, Science, Business Studies

Woodcote High School
Coulsdon
09.1985 - 06.1990

Skills

  • Pressure management
  • Results orientation
  • Target achievement
  • High-value transaction handling
  • Strategic negotiation
  • Deal closing
  • Customer service
  • Interpersonal communication

Affiliations

Enjoy a variety of sports including football, badminton, tennis and snooker and to relax I enjoy fishing.

Timeline

Senior car sales executive

Mercedes-Benz of Gatwick
09.2016 - Current

Senior sales executive

Mercedes-Benz Retail Group
10.2008 - 09.2016

Used car sales manager

Lifestyle Ford
11.2007 - 10.2008

Used Car Sales Controller

Dees of Croydon
10.1998 - 11.2007

BTEC - Business Studies

Coulsdon College
09.1990 - 06.1992

GCSEs - Maths, English, Science, Business Studies

Woodcote High School
09.1985 - 06.1990

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James Bassett