- Cycling with my family
- Watching my son's favourite team Manchester City
- Photography
- Being outside in nature as much as possible
- Travelling
- Try different cuisines and cooking
James Barrow
Huddersfield,West Yorkshire
Summary
Retail professional with focus on managing store operations, ensuring high levels of customer satisfaction, and leading teams to achieve sales targets. Experienced in inventory management, staff training, and maintaining visual merchandising standards to enhance shopping experience.
Overview
18
18
years of professional experience
Work History
Store Manager
Three UK
Huddersfield, West Yorkshire
03.2024 - Current
- Managed day-to-day store operations, including stock levels, staff rotas, and customer service standards.
- Managed store budget, controlling expenses to ensure financial targets were met.
- Stored stock safely and securely to maintain quality of goods.
- Oversaw inventory management, reducing stock loss through effective control measures.
- Actioned customer feedback to improve product and service provisions.
- Merchandised displays to showcase new and popular items.
- Prepared detailed reports on store performance, presenting findings to senior management for strategic planning.
- Coached employees on upselling techniques, significantly increasing average transaction value.
- Conducted regular performance reviews, setting objectives and targets for individual team members.
- Hired and trained staff for optimum performance against sales and marketing objectives.
- Analysed sales data to identify trends, forecast demand, and adjust product ordering accordingly.
- Hit sales targets by seeking opportunities for operational expansion and new customer acquisition.
Store Manager
Three UK
Halifax, West Yorkshire
03.2020 - 03.2024
Store Manager
Three UK
Harrogate, North Yorkshire
01.2018 - 03.2020
Assistant Manager
Three UK
Leeds Trinity Shopping Centre, West Yorkshire
06.2016 - 01.2018
Assistant Manager
Three UK
Halifax, West Yorkshire
06.2014 - 01.2016
Golf Teaching Professional
Stadium Golf Huddersfield
Huddersfield, West Yorkshire
01.2008 - 04.2014
- Build athlete confidence through motivation and encouragement strategies.
- Helped players overcome skill barriers through assessments and goal setting.
- Developed coaching strategies and lesson plans to achieve team goals.
- Kept supplies, equipment and facilities in good order for team use.
- Evaluated progress and implemented training to enhance performance.
- Assisted students with disabilities achieve goals and exceed expectations.
- Managed one-to-one and group sessions, supporting participant engagement and progress.
Education
Diploma of Higher Education - Business Management, Sports Science and Sports Coaching.
Professional Golfers Association - The Belfry
Birmingham2010
Skills
- Customer service
- Inventory management
- Visual merchandising
- Budget control
- Staff training
- Team leadership
- Upselling techniques
- Operational efficiency
- Customer service skills
Interests
Timeline
Store Manager
Three UK
03.2024 - Current
Store Manager
Three UK
03.2020 - 03.2024
Store Manager
Three UK
01.2018 - 03.2020
Assistant Manager
Three UK
06.2016 - 01.2018
Assistant Manager
Three UK
06.2014 - 01.2016
Golf Teaching Professional
Stadium Golf Huddersfield
01.2008 - 04.2014
Diploma of Higher Education - Business Management, Sports Science and Sports Coaching.
Professional Golfers Association - The Belfry