James Barnett
Isleworth,Middlesex
Summary
Accomplished professional with extensive expertise in product knowledge and integration, regulatory standards, and performance metrics evaluation. Demonstrated proficiency in customer relationship management systems, supply chain management, and brand promotion. Proven track record in product development, profit and loss analysis, crisis handling, contract negotiations, budget planning, and financial forecasting. Adept at KPI tracking, project oversight, budgeting and financial analysis. Strong leadership skills complemented by public speaking abilities. Career goal: to leverage comprehensive skill set to drive organisational success and innovation.
Driven professional with knack for strategic planning and operational management, bringing proven ability to optimise processes and lead cross-functional teams. Demonstrates strong problem-solving skills and effective communication, ensuring seamless project execution and stakeholder satisfaction. Committed to driving organisational growth and operational excellence in [Desired Position] role. Experienced professional with focus on management and team leadership. Capable of driving projects to successful completion through strategic planning and strong interpersonal skills. Known for fostering collaborative environments and delivering consistent results.
Overview
20
20
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Senior Data and Payments Manager
Three UK - Hutchison Whampoa
Global - HQ Reading, Berkshire
05.2021 - Current
- Implemented cost reduction measures, reduced overhead expenses.
- Managed team dynamics by implementing conflict resolution strategies.
- Identified growth opportunities through comprehensive market research.
- Supervised project timelines for timely completion.
- Coordinated cross-departmental collaboration for improved workflow.
- Secured new business opportunities with successful networking events.
- Delivered high-quality products to increase customer satisfaction.
- Aligned team objectives to company goals, enhancing overall performance.
- Enhanced overall client satisfaction with regular account reviews and adjustments.
- Led team to improve client relationships by implementing strategic account management processes.
- Fostered positive relationships with key stakeholders for mutual benefits.
- Presented compelling pitches for securing prospective clients in competitive markets.
- Identified new business opportunities, contributing significantly to revenue generation.
Account manager - Payments & Subscriptions
Docomo Digital - Bango
London, City of London
03.2017 - 03.2021
- Managed business relationships to ensure loyalty and long-term commitment.
- Worked closely with product development teams for customising offerings according to client needs.
- Analysed sales data for identifying opportunities for growth.
- Monitored competitor activity, staying ahead in the market competition.
- Resolved client issues promptly, ensuring high levels of satisfaction.
- Delivered presentations to potential clients, securing new business partnerships.
- Negotiated contracts to secure profitable deals.
Compliance Manager
Ofcom -PSA
London, City of London
10.2013 - 11.2015
- Prepared detailed reports on current compliance activities for review by senior management and board members.
- Assisted in the development of company-wide corrective action plans following internal or external audit findings.
- Developed robust risk assessments for potential vulnerabilities in the organisation's operations and practices.
- Provided expert guidance on regulatory matters during the decision-making process at board meetings.
- Interpreted complex regulatory guidelines, simplifying them for use across all departments.
- Conducted regular audits for continuous improvement in regulatory conformity.
Royal navy commander
Royal Navy
Plymouth, Cornwall
01.2005 - 07.2011
- Ensured adherence to maritime laws whilst carrying out naval operations.
- Dealt with sensitive information in a secure manner whilst maintaining confidentiality.
- Fostered strong relationships with international counterparts through diplomatic engagement.
- Participated in multiple humanitarian missions-highlighting Royal Navy's role beyond warfare.
- Engaged in continuous learning activities to stay updated on latest naval policies and technological advancements.
- Handled crisis situations effectively while maintaining high level of personnel morale and discipline.
- Coordinated large-scale naval exercises for better preparedness.
Education
Bachelor of Business Administration - Communication and Business
The Open University
London 01.2014 - 09.2019
Alevels - Public Services
Epsom College
London09.2004
Skills
- Product knowledge and integration
- Knowledge of regulatory standards
- Performance metrics evaluation
- Customer relationship management systems
- Supply chain management
- Brand Promotion
- Product development
- Profit and Loss Analysis
- Crisis handling
- Contract negotiations
- Budget planning
- Financial Forecasting
- KPI tracking
- Project oversight
- Budgeting and financial analysis
- Leadership skills
- Product knowledge
- Public speaking
Affiliations
- Passionate about sport and current affairs, travel and broadening horizons.
Certification
Leadership Specialty Certification
FOS Training and Understanding
- Certified Project Management Professional
References
References available upon request.
Timeline
Senior Data and Payments Manager
Three UK - Hutchison Whampoa
05.2021 - Current
Account manager - Payments & Subscriptions
Docomo Digital - Bango
03.2017 - 03.2021
Bachelor of Business Administration - Communication and Business
The Open University
01.2014 - 09.2019
Compliance Manager
Ofcom -PSA
10.2013 - 11.2015
Royal navy commander
Royal Navy
01.2005 - 07.2011
Alevels - Public Services
Epsom College
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