James Barkworth
Middlesbrough
Summary
Accomplished professional with over 10 years of experience in
Results-driven culture with flair for transforming underperforming teams into top performers. Fiercely passionate about people , engagement and building local relationships. Loyal Characteristics with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
13
13
years of professional experience
Work History
General manager
Hollywood Bowl
Washington, Sunderland
07.2014 - Current
- Delivered results under pressure to meet tight deadlines.
- P&L accountable across all 5 revenue streams.
- Experience developing multiple income streams.
- Maintained agile, safe and responsible organisation with sustained revenue growth by monitoring industry forecasts, writing budgets and being accountable for delivering on these to deliver on our shareholder promises.
- Identified new business opportunities, experience in creating local relationships and building rapport within the community.
- Ranked 1st in the company for team engagement and top five three years running.
- Won people excellence award in 2023 at the groups annual conference.
- Oversee all aspects of daily operations, ensuring smooth running of the business.
- Responsible for setting objectives, developing people and instilling our infectious culture.
- Created and developed a relationship with MFC and MFC foundation over 10 years ago which still runs today in the GRFZ.
- Fostered a high-performance culture, resulting in increased productivity.
- Washington Centre is listed as a Centre of excellence and we train managers from all around the country.
- have the ability to Implement rigorous financial controls, at the right times to ensure we always remain profitable.
Customer service manager
Ladbrokes
Middlesbrough
07.2012 - 07.2014
- Promoted products effectively to increase sales.
- Delivered exceptional service by addressing customer queries promptly.
- Streamlined processes for improved team efficiency.
- Devised strategies to improve customer engagement.
- Demonstrated leadership skills in managing diverse teams.
Education
GCSEs -
Education
Skills
- People development capabilities
- Building local relationships
- Commercial acumen
- 10 years experience
- Budgeting and finance planning
- Sales cycle understanding
- Lead generation proficiency
- Sales forecasting accuracy
- Public speaking confidence
- Self driven
- Strategic planning
- Sales data analysis
Timeline
General manager
Hollywood Bowl
07.2014 - Current
Customer service manager
Ladbrokes
07.2012 - 07.2014
GCSEs -
Education
Similar Profiles
Natasha HaynesNatasha Haynes
Usher at Hollywood BowlUsher at Hollywood Bowl
Ben DeakinBen Deakin
Facilities Technician at Hollywood BowlFacilities Technician at Hollywood Bowl
Olivia DixonOlivia Dixon
Graduate Manager in Training at Hollywood BowlGraduate Manager in Training at Hollywood Bowl