James Banks

• Delivered group therapy sessions under supervision developing communication skills among participants.
• Handled sensitive information confidentially respecting privacy laws and ethical guidelines.
• Kept abreast of current research in mental health recovery for up-to-date knowledge application in practice.

• Demonstrated empathy, patience and resilience whilst dealing with challenging behaviours .
• Developed personalised care plans to improve outcomes.

During my time with CGL I alternated between full time case worker for the opiate division and the Alcohol team also, whilst there i managed a case load of around 80 opiate clients and 40 alcohol. I worked with clients to develop personalized treatment plans and attend services on a weekly or biweekly basis and work towards goals regarding opioid use. I also worked with other professionals and organizations to provide comprehensive support and ensure clients receive the appropriate services and resources. My role on the Alcohol team was similar apart from I ran weekly groups. I also was employed by CGL as a full time group worker for the Alcohol team, this was and still is my preferred role as i enjoy interacting and witnessing changes that happen within a group setting.

• Delivered educational sessions on key wellbeing topics, enhancing knowledge and understanding.
• Provided emotional support to individuals experiencing stress or personal crises, promoting resilience and coping mechanisms.
• Regularly reviewed participant progress towards their wellness goals, making necessary adjustments where required.
• Enhanced community interaction by planning and implementing various group activities.