Summary
Work History
Education
Skills
Interests
Timeline
Generic

James Baillie

Andover ,Hampshire

Summary

Friendly and enthusiastic team member with experience in customer service and a strong desire to enhance skills in client rapport and customer satisfaction. Developed creativity and organisational skills through academic projects, alongside IT proficiency in various software. Participated in a volunteer conservation project in Kefalonia, fostering initiative, teamwork, and data accuracy.

Work History

Volunteer Worker

GVI
, Kefalonia
08.2025 - 08.2025
  • Conducted marine surveys, including snorkel and nest surveys of loggerhead turtles, to collect data on marine life and habitat conditions.
  • Data Collection - recording environmental impacts, pollutionand measuring coastal habits
  • Engaged in community outreach by assisting with harbour surveys and participating in beach clean-ups.
  • Attended in-person and online training to learn about volunteer roles, safety requirements and organisational goals.
  • Took initiative to identify and execute tasks to improve service quality.

Customer Assistant

Andover Patio Centre
Andover , Hampshire
07.2025 - 08.2025
  • Supported stock management tasks, including inventory checks and replenishing shelves, ensuring optimal product availability for customers.
  • Resolved customer service enquiries promptly and accurately, enhancing overall customer satisfaction.
  • Maintained a clean and organised work area, contributing to a pleasant shopping environment and promoting safety standards.
  • Interacted with customers to understand their needs and preferences. in an enthusiastic and flexible manner, fostering positive interactions and satisfaction.

Education

Diploma of Higher Education - Level 3 Extended Diploma Creative Arts Practice and Games Design

Andover College
Andover
2024 - 2026

GCSEs - English Language

The Clere School
Newbury
2019 - 2024

GCSEs - English Literature

The Clere School
Newbury
2019 - 2024

GCSEs - Maths

The Clere School
Newbury
2019 - 2024

GCSEs - Geography

The Clere School
Newbury
2019 - 2024

GCSEs - History

The Clere School
Newbury
2019 - 2024

GCSEs - PE

The Clere School
Newbury
2019 - 2024

GCSEs - Double Science

The Clere
Newbury
2019 - 2024

Skills

  • Environmental data collection
  • Environmental awareness
  • Environmental advocacy
  • Project coordination
  • Problem resolution
  • Customer service
  • Team collaboration
  • Reliability
  • Punctuality
  • Data analysis

Interests

  • Gym
  • Climbing and Bouldering
  • Badminton
  • Paddle boarding
  • Socialising with friends and family

Timeline

Volunteer Worker

GVI
08.2025 - 08.2025

Customer Assistant

Andover Patio Centre
07.2025 - 08.2025

GCSEs - Double Science

The Clere
2019 - 2024

GCSEs - PE

The Clere School
2019 - 2024

GCSEs - History

The Clere School
2019 - 2024

GCSEs - Geography

The Clere School
2019 - 2024

GCSEs - Maths

The Clere School
2019 - 2024

GCSEs - English Literature

The Clere School
2019 - 2024

GCSEs - English Language

The Clere School
2019 - 2024

Diploma of Higher Education - Level 3 Extended Diploma Creative Arts Practice and Games Design

Andover College
2024 - 2026
James Baillie