James Arter
Rye,East Sussex
Summary
Experienced automotive workshop and warehouse manager with a proven track record in coordinating repair schedules and managing busy workshops using Garage software management systems such as GS One Stop and Garage Assistant.
Demonstrates exceptional customer service and client communication skills, alongside expertise in vehicle and marine vessel inspections, components, diagnostics, and quality control procedures.
Knowledgeable in health & safety regulations and business compliance, with proficiency in maintaining service records and managing parts inventory. Holds a Level 3 first aid qualification, reach truck certification, and a full UK driving licence with no endorsements.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Warehouse Manager and Lead QC Controller
Lucari/LRI Solutions
Rye, East Sussex
2021.09 - 2026.06
- Directed staff training for improved competency and productivity levels.
- Enhanced team morale with open communication and positive leadership.
- Conducted routine equipment maintenance checks to identify potential hazards and ensure operational safety.
- Supervised daily warehousing activities to ensure operational efficiency as well as close dealing with multiple business departments.
- Coordinated incoming goods, ensuring accurate documentation and timely distribution both internally and externally.
- Implemented rigorous quality control processes in relation to bespoke vehicle build's and vehicle product remanufacture to maintain high standards and elevate brand reputation.
Workshop Operations Manager
Saabtech (South East) Ltd
St Leonards-on-Sea, East Sussex
2014.02 - 2019.12
- Managed mechanics, mot technicians, and front-desk staff to enhance business operations on a daily basis.
- Assisted in scheduling vehicle repairs and servicing tasks.
Coordinated MOT appointments to ensure compliance with regulations. Supported maintenance teams in organising timely vehicle checks. - Monitoring workshop productivity and turnaround times
- Ensuring health & safety and legal compliance
- Facilitated customer interactions to ensure provision of cost-effective repair solutions aligned with their needs.
- Oversee preparation and distribution of invoices while coordinating staff payroll schedules.
Production Manufacturing Manager
Kingsview Optical Ltd
Rye, East Sussex
2010.01 - 2014.01
- Assisted with designing assembly build procedures and training programmes on behalf of a very large international client.
- Conducted risk assessments to mitigate potential hazards in the production area.
- Led cross-functional teams for successful project completion.
- Supplied a proactive approach to problem-solving early technological limitations.
- Achieved high-quality standards with strict adherence to quality control measures.
- Offered a positive work environment to maintain enhanced team morale and productivity.
Education
GCSEs - English, Science, Maths, History, Geography, Law, French, I.T, Technology
Thomas Peacocke Community College
Rye, East Sussex 1994.09 - 1999.06
Skills
Experienced in managing busy automotive workshops and coordinating repair schedules with Garage software management experience such as GS One Stop and Garage Assistant
Excellent customer service and client communication record
Skilled in vehicle and marine vessel inspections, diagnostics, and quality control procedures
Knowledgeable in health & safety regulations and business compliance
Proficient in maintaining service records and managing parts inventory
Level 3 first aid qualified
Reach truck certificated
Full UK driving licence with no endorsements
Affiliations
- Kent and East Sussex Heritage Railway volunteer within footplate department
- Previously RNLI Crewman, Tractor Driver, Head Launcher and Atlantic 85 Vessel mechanic.
- Marine Engineering
Accomplishments
Recognised for attending the highest number of emergency calls at Rye Harbour Lifeboat station in one year.
Recently retired heritage steam raiser and 3rd man assisting with starting, driving, coupling and running full size heritage steam locomotives.
Self-taught marine engineer with many years experience in servicing and maintaining vessels with a keen interest in Outboard engines.
Previously qualified Parish councillor for Rye Foreign.
Recognised by Local M.P, media and mentioned within the houses of Parliament for highlighting the unjust removal of sixteen social tenant families in Rye and ensuring accountability was upheld.
Certification
Reach truck competence certified.
Level 3 First aid at work trained and certified
References
References available upon request.
Timeline
Warehouse Manager and Lead QC Controller
Lucari/LRI Solutions
2021.09 - 2026.06
Workshop Operations Manager
Saabtech (South East) Ltd
2014.02 - 2019.12
Production Manufacturing Manager
Kingsview Optical Ltd
2010.01 - 2014.01
GCSEs - English, Science, Maths, History, Geography, Law, French, I.T, Technology
Thomas Peacocke Community College
1994.09 - 1999.06