Summary
Overview
Work history
Skills
Custom
Timeline
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James Arnold

swansea

Summary

I am a vibrant individual, natural rapport builder and experienced sales professional. My recent career has seen 15 years of success in a challenging market where I have earned some substantial financial gain, and personal progression. I have continued to motivate myself and others to achieve a consistently high sales cycle of results, whilst managing my personal sales targets and ensuring the strong performance of others.

Overview

23
23
years of professional experience

Work history

Field Sales ,Insurance Consultant/Sales Manager

Compare Insurance
04.2009 - Current
  • Direct sales responsibility targeting senior managers/directors across all market sectors
  • Achievement of personal revenue target
  • Manage activity to achieve monthly KPI’s
  • Proactive diary management
  • Negotiate within parameters whilst achieving yield objectives
  • Engage suppliers to review any benefits of new product offering
  • Visit businesses in order to sign up clients directly
  • (B2B)
  • Achievements – Since being in the role have exceeded my monthly revenue target every month, and have earned the company in excess of £250,000 commission per year every year.

Sales Manager

Splash Telecommunications
08.2007 - 03.2009
  • Mange a team of 20 telesales agents
  • Report directly to the Senior Management Team
  • Train and develop team
  • Recruit and interview new team members
  • Achievement of daily, weekly and monthly sales targets
  • Create sales training workshops
  • Achievements: Built turnover up to a level that entitled the company to receive its WDA grant which was my top level strategic objective
  • Reason for leaving-Career Progression

Sales Manager

ST1000 Ltd
01.2005 - 08.2007
  • Lead and motivate telesales team of thirteen direct reports
  • Dialling outbound calls to customers in pursuit of new telephone contract sales in a hardware and contract service capacity
  • Achievement of daily weekly and monthly targets
  • Individual performance reviews
  • Design and implementation of structured sales pitch
  • Training and development of team members
  • New product implementation
  • Implement sales strategy in line with yield improvement plan
  • Liase and manage relationships with other internal departments
  • Manage external supplier relationships
  • Achievements: Achieved over budget revenue performance every year since joining company, whilst improving yield by 7%
  • Awarded sales team of the year 2006
  • Reason for leaving-Career Progression

Telesales executive

Freephones
06.2004 - 12.2005
  • Achievement of daily, weekly and monthly sales targets
  • Maintain profitability level on sales portfolio
  • Manage activity diary
  • Keep up to date client records
  • Accuracy of pre client applications
  • Client call-back scheduling
  • Achievement of client referral targets
  • Sales person of the year 2005
  • Achieved the highest number of new business sales in a monthly period
  • Reason for leaving-Career Progression

Broadband Senior Support and Sales

NTL
01.2003 - 12.2003
  • On line support of in house customer service function
  • Technical support for escalate problem resolution
  • Identify new problem resolution techniques
  • Delivery of individual performance against predetermined generic KPI’s
  • Achievements: Gained a superior knowledge of the internet and Broadband in a relatively short period of time
  • Consistently hit all pre determined KPI’s
  • Reason for leaving-Career Progression

Broadband Support

NTL
07.2001 - 12.2002
  • First level of online support for customer Internet connection issues
  • Ownership of customer problems through to resolution
  • Communication of problem status to customer
  • Arrange engineer visits within pre determined time slots
  • Upward delegation and management of problem resolution
  • Delivery of individual performance against pre determined KPI’
  • Reason for leaving-Career Progression

Lego representative

FMCG Marketing
11.2000 - 05.2001
  • Develop Lego brand within Toys R Us
  • Organise promotional and marketing events
  • Maximise impact of allocated isle frontage
  • Weekly stock takes
  • Advance ordering of new product lines
  • Analysis and identification of potential best selling product lines
  • Reason for leaving-Career Progression

Skills

  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Internet
  • Highly skilled sales professional with a proven track record of over target achievement in a results orientated environment
  • Maximising sales opportunities within a highly competitive market place
  • An experienced man manager with a proven track record of leading high performance teams
  • Demonstrates a high level of personal desire towards customer satisfaction
  • Target driven and self-motivation, naturally lively disposition
  • Committed to continued professional development
  • Up to date knowledge of regulation data protection, anti money laundering etc

Custom

  • Weight Training and TRX
  • Surfing
  • Rugby
  • Football
  • Runs and coastal walks

Timeline

Field Sales ,Insurance Consultant/Sales Manager

Compare Insurance
04.2009 - Current

Sales Manager

Splash Telecommunications
08.2007 - 03.2009

Sales Manager

ST1000 Ltd
01.2005 - 08.2007

Telesales executive

Freephones
06.2004 - 12.2005

Broadband Senior Support and Sales

NTL
01.2003 - 12.2003

Broadband Support

NTL
07.2001 - 12.2002

Lego representative

FMCG Marketing
11.2000 - 05.2001

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James Arnold