James Armstrong
Arbroath,Angus
Summary
Versatile professional with a focus on delivering exceptional guest experiences in hospitality industry. Skilled in managing daily operations, ensuring high standards of cleanliness, and providing top-notch customer service. Committed to creating welcoming atmosphere and resolving issues promptly to enhance guest satisfaction.
Overview
16
16
years of professional experience
Work history
Live in Hotel Assistant
The federal
Queensland Australia
2025.04 - 2025.10
- Assisted reception, making check-in and check-outs for guests.
- Maintained high standards of cleanliness in all areas.
- Provided concierge services.
- Assisted in all aspects of the Kitchen operation.
Seasonal Fruit Picking (Apples)
A.P Scripps
Canterbury, Kent
2019.06 - 2019.12
- During Covid 19 I made the decision to try my hand at something completely different, and loved it!
- Became the first British person to fully complete an apple season on this farm since 1999. Showing both determination and the ability to adapt and work hard.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Chef de partie
Carnoustie Golf Links
Carnoustie
2018.02 - 2018.11
- Ensured cleanliness in the kitchen to maintain health and safety standards.
- Assisted head chef in delivering quality dishes within tight deadlines.
- Collaborated with other chefs for special events and banquets.
Chalet Chef
Ski World
Various Locations France
2013.11 - 2017.04
- Adhered to strict hygiene standards, ensured a clean working environment.
- Maintained high safety standards during food preparation and serving procedures.
- Improved customer satisfaction by creating innovative and appetising menu items.
- Oversaw a small chalet catering operation across four winter seasons with this wonderful company
Holiday Camp Courier
Eurocamp
Various locations in Southern France
2013.04 - 2016.10
- Effectively managed a small holiday park operation for Eurocamp, ensuring reservations were managed appropriately alongside the maintenance of onsite holiday chalets.
- Delivered exceptional customer service, going above and beyond to ensure guests expectations are met.
Chalet Hotel Chef de Partie
Mark Warner Holidays
La Plagne, France
2012.11 - 2013.04
- Prouducing seasonal menu items with fresh local produce.
- Adapted dishes to accommodate dietary restrictions.
- Enforced strict health and safety protocols, ensuring safe food handling practices.
- As part of a team we prepared gourmet meals three times a day for up to 300 hotel guests.
Chef
PGL Adventure Holidays
Boulogne Sur Mer, France
2012.02 - 2012.10
- Maintained high safety standards during food preparation and serving procedures.
- Enhanced team productivity with effective delegation of tasks.
- Adhered to strict hygiene standards, ensured a clean working environment.
- Consistently produced high quality meals for upwards of 200 school children at PGL's flagship adventure centre in the North of France.
- Trained junior chefs to enhance their professional skills.
Whole Hog Assistant
Angus events catering
Nationwide, Angus
2010.02 - 2011.09
- Handled event logistics smoothly, ensuring successful company events.
- Set up and monitored the cooking of whole hogs over a hardwood spit for weddings and events across Scotland.
Education
Master of Arts - Sustainable Development
University of St Andrews
St. Andrews 2022.09 -
Higher National Diploma - Social Science
Dundee and Angus College
Arbroath 2021.09 - 2022.05
NC Professional Cookery - Hospitality
Dundee and Angus College
Arbroath 2010.09 - 2011.05
Skills
- Time management mastery
- Dedication to cleanliness
- Leadership proficiency
- International cuisine familiarity
- Food cost calculation
- Classical french cuisine experience
- Meeting tight deadlines
- HACCP certification
- Traditional british cuisine expertise
- Handling kitchen stress
- Multitasking under pressure
- Diversity and inclusion awareness
- Results-Driven attitude
- Resilience and tenacity
- Positive disposition
Affiliations
- Free-Ski
- Hillwalking and rambling
- Kayaking
- Cooking outdoors
Accomplishments
Awarded the Wardlaw Scholarship by The University of St Andrews for academic excellence
Languages
French
Intermediate
References
References available upon request.
Timeline
Live in Hotel Assistant
The federal
2025.04 - 2025.10
Master of Arts - Sustainable Development
University of St Andrews
2022.09 -
Higher National Diploma - Social Science
Dundee and Angus College
2021.09 - 2022.05
Seasonal Fruit Picking (Apples)
A.P Scripps
2019.06 - 2019.12
Chef de partie
Carnoustie Golf Links
2018.02 - 2018.11
Chalet Chef
Ski World
2013.11 - 2017.04
Holiday Camp Courier
Eurocamp
2013.04 - 2016.10
Chalet Hotel Chef de Partie
Mark Warner Holidays
2012.11 - 2013.04
Chef
PGL Adventure Holidays
2012.02 - 2012.10
NC Professional Cookery - Hospitality
Dundee and Angus College
2010.09 - 2011.05
Whole Hog Assistant
Angus events catering
2010.02 - 2011.09