Reading
JAMES AKANDE
BAYO
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
12
12
years of professional experience
9
9
years of post-secondary education
Work History
Housekeeping Manager
DoubleTree Hilton Hotel
Manchester
05.2022 - Current
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Coordinated household cleaning service operations and managed client relations.
- Evaluated employee performance and developed improvement plans.
- Drove improvements to workflow and room turnover with hands-on, proactive management style.
- Directed team of 25 personnel in busy hotel with 567 rooms.
- Managed team productivity and workflow to exceed quality standards.
- Completed schedules, shift reports and other business documentation.
- Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
- Promoted safety by demonstrating proper operation and training staff on power equipment tools.
- Worked with front desk to respond promptly to all guest requests.
- Maintained controls over expenses and inventory for optimal budget tracking.
- Communicated repair needs to maintenance staff.
- Managed staff of 25 housekeepers.
- Placed orders for housekeeping supplies and guest toiletries.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Introduced new operational programs like incentives to increase company loyalty and reduce employee turnover.
- Adhered to safety protocols by enforcing proper equipment usage.
- Increased employee performance through effective supervision and training.
- Implemented new cleaning processes and team strategies to reduce necessary man-hours by [Number] hours per week.
- Reduced financial discrepancies through accurate management of payroll and bookkeeping processes.
- Created and implemented training programs to enhance employee performance.
Facilities Manager
Robertson Facilities Management Ltd.
Manchester
08.2021 - 04.2022
- Controlled expenses to meet budget requirements.
- Analyzed building control and HVAC system performance and recommended improvements.
- Created management reports outlining important facility statistics.
- Directed tenant improvements to meet contractual demands and update building areas.
- Performed start-up functions on systems based on project plans, specifications and contract documents.
- Created sustainable improvement initiatives for efficient use of energy.
- Accounted for building usage and organizational needs when planning maintenance activities.
- Interviewed, hired and trained qualified maintenance employees.
- Investigated problems and determined appropriate remedies.
- Responded to building emergencies and managed repairs.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Supervised 16 team members throughout redesign and renovation process.
Product Line Manager
NorthPoint Limited
Manchester
06.2020 - 07.2021
- Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
- Established criteria for each milestone within product roadmap as means to measure developmental progress.
- Compiled product and customer data to generate informed profit projections.
- Consulted with buyers to determine projected demand for products and services.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Directed planning and budgeting efforts.
Transport Manager
Flex Cars
Ibadan, Oyo state, Nigeria
07.2009 - 08.2019
- Prepared and updated employees' daily work schedules and resolved delivery problems.
- Directed activities of staff performing repairs and maintenance to equipment, vehicles and facilities.
- Coordinated with operators to boost unloaded miles and reduce empty miles by 15%.
- Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
- Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
- Boosted account revenue 5% and generated $19 from backhaul revenue.
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Oversaw team of 15 drivers by reviewing performance to promote timely and efficient deliveries and operations.
- Monitored and reported on transportation costs and properly filed shipping documents.
- Communicated with customer service and sales teams to improve productivity and service ratings.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
Education
High School Diploma -
Olubi Memorial Grammar School
Ibadan, Oyo State , Nigeria 09.1980 - 06.1985
Associate of Science - Technical /Business Education
Oyo State College of Education
Oyo State,Nigeria 09.1987 - 07.1991
Skills
Budget administration
Inter-department collaboration
Performance improvements
Payroll understanding
Training and mentoring
Team Building
Staff Management
Strategic planning
Sales and marketing
Negotiation
Business administration
Business planning
Interests
Reading
I READ NOVELS AND NEWS PAPERS
Timeline
Housekeeping Manager
DoubleTree Hilton Hotel
05.2022 - Current
Facilities Manager
Robertson Facilities Management Ltd.
08.2021 - 04.2022
Product Line Manager
NorthPoint Limited
06.2020 - 07.2021
Transport Manager
Flex Cars
07.2009 - 08.2019
Associate of Science - Technical /Business Education
Oyo State College of Education
09.1987 - 07.1991
High School Diploma -
Olubi Memorial Grammar School
09.1980 - 06.1985