Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Certification
References
Timeline
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Jame Alford

Jame Alford

Cowbridge

Summary

Results-driven floor manager recognized for exceptional leadership in fast-paced restaurant settings. Expertise in staff training and time management, enhancing service quality while efficiently overseeing busy operations to meet customer expectations.

I am Italian, and having moved to the UK in 2017, I believe intelligence is determined by one's ability to adapt.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Accountant

Europlacements
Cowbridge
12.2024 - Current
  • Europlacements is my parents' side business, which I hope to one day take over. They are not proficient with accounting skills, so I got them to subscribe to the accounting software "XERO", which I then moved their company's finances to, and taught myself and them how to use said software.
  • Whenever they are overrun with financial statements and discrepancies to reconcile, they call me in to do it for them.
  • I am a self-taught business accountant.

Floor Manager

Toscana Cowbridge
Cowbridge
07.2025 - 09.2025
  • I managed 10 tables, with 30 customers under my supervision at the busiest times, with service running for 10 hours a day.
  • I also trained staff in customer service and food safety protocols. This is an expensive restaurant, where quality service is necessary.
  • My skills included making cocktails, coffee, and taking orders in intervals to not overrun the kitchen.

Restaurant Waiter

Harry's Bar
Cowbridge
12.2024 - 01.2025
  • Seasonal work in a high-end restaurant, covering all aspects of the restaurant

Restaurant Waiter

Bar Gigi
Nottingham
05.2024 - 07.2024
  • High-end restaurant; the service was always to be of the highest order.
  • I managed sections of the restaurant, taking orders, relaying and running food, cleaning, taking bookings and payments.
  • I was tasked with learning the menu & wine list

Bartender

The ThreeWheatSheeves
Nottingham
09.2023 - 12.2023
  • Very busy student pub, served hundreds every night, thousands during football tournaments and events.
  • Job consisted in pouring pints, chang8ing barrels & cleaning glasses/bar at a very fast pace, then cleaning the pub at the end of service

Bar Staff Member

Liquors Bar Monza
Monza
07.2023 - 08.2023
  • This bar is in Italy, of the renowned bars in Monza, which shows my ability to adapt and work in very different situations, and with different people

Restaurant Waiter

The Penny Farthing
Cowbridge
09.2021 - 07.2022
  • In my first job as a waiter, I learned the basics of the job, how to deal with customers, how to make coffees, take orders & payments, and everything pertaining to how a restaurant functions

Kitchen Porter

Harry's Bar
Cowbridge
03.2021 - 07.2021
  • Working as a kitchen porter mainly consisted in pot-washing & cleaning after the chefs for very long hours

Stable Hand

Evan Williams Racing
St Hilary
07.2020 - 11.2020
  • One of the biggest racing stables in Wales, every morning I had to clean and replace the food, water, and bedding of over 100 stallions, each of whom was worth at least 1 million pounds, and they were not easy to work around.
  • The work was very intense & heavy, trying to keep up in lifting duties with men who had been doing this half their life, while I was still a kid

Education

Bachelor of Arts - History

Nottingham Trent University
Nottingham
06-2026

Bachelor of Arts - Ancient History

University of Nottingham
Nottingham
06-2022

High School Diploma -

Cowbridge Comprehensive School
Cowbridge
06-2022

Skills

  • Customer service
  • Staff training
  • Time management
  • Conflict resolution
  • Research skills
  • Document analysis
  • Effective communication
  • Team collaboration

Languages

English
First Language
Italian
Proficient (C2)
C2
Spanish
Elementary (A2)
A2

Affiliations

  • Hiking, fishing, surfing, exploring castles & travelling(budget)

Certification

  • Driving license

References

References available upon request.

Timeline

Floor Manager

Toscana Cowbridge
07.2025 - 09.2025

Accountant

Europlacements
12.2024 - Current

Restaurant Waiter

Harry's Bar
12.2024 - 01.2025

Restaurant Waiter

Bar Gigi
05.2024 - 07.2024

Bartender

The ThreeWheatSheeves
09.2023 - 12.2023

Bar Staff Member

Liquors Bar Monza
07.2023 - 08.2023

Restaurant Waiter

The Penny Farthing
09.2021 - 07.2022

Kitchen Porter

Harry's Bar
03.2021 - 07.2021

Stable Hand

Evan Williams Racing
07.2020 - 11.2020

Bachelor of Arts - History

Nottingham Trent University

Bachelor of Arts - Ancient History

University of Nottingham

High School Diploma -

Cowbridge Comprehensive School

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Jame Alford