Jamal Ibrahim
Birmingham
Summary
I am a dynamic and ambitious engineer with a versatile skill set encompassing both theoretical knowledge and practical applications. Balancing work with my commitment to a local football club during my student years at Patisserie Valerie and Lola Cupcakes, I honed exceptional customer service, teamwork, and pressure-handling skills.
Notably, I achieved a supervisory position at the age of 17, showcasing my hardworking attitude and effective communication. My commitment to excellence is evident in my ability to meet targets independently and work efficiently in high-pressure environments. Beyond my technical competence, I bring a disciplined and proactive approach to every endeavour.
I am not just an engineer but a dedicated individual who embraces challenges, thrives under pressure, and continually seeks personal and professional growth.
Overview
7
7
years of professional experience
Work history
Junior Engineer
Jaguar Land Rover
Birmingham
08.2022 - 06.2023
- Actively involved in practical engineering during my placement year, I utilized industrial machines to apply metals for crafting car parts, implemented metal burning techniques, and efficiently organized materials—all while concurrently managing international customer sales.
Warehouse operative
Amazon
Rugeley, Staffordshire
10.2020 - 05.2021
- Proven Warehouse Representative at Amazon with a track record of optimizing logistics
- Expertise in inventory management, order fulfillment, and shipping/receiving
- Proficient in using warehouse management systems for accurate tracking
- Detail-oriented with a focus on maintaining precise inventory levels
- Strong problem-solving skills to troubleshoot and resolve discrepancies
- Committed to ensuring prompt and accurate order processing for customer satisfaction
- Effective communicator and team player in fast-paced environments
- Dedicated to continuous improvement for enhanced efficiency and cost reduction in operations.
Sales representative / Waiter
Lola Cupcakes
Birmingham
10.2017 - 04.2018
- Dedicated to ensuring customer satisfaction and building lasting relationships
- Skilled in explaining menu offerings, making recommendations, and upselling
- Collaborative team player, contributing to a positive atmosphere
- Efficiently handles multiple tasks in fast-paced environments
- Quick to adapt to new challenges with a positive attitude
- Addresses customer concerns promptly for satisfaction
- Promotes additional items to boost sales and enhance customer experience.
Supervisor / Waiter
Patisserie Valerie
Birmingham
05.2016 - 10.2017
- Proven ability to work seamlessly in a team for efficient service delivery
- Thrives in fast-paced environments, maintaining composure under pressure
- Capable of working autonomously, ensuring tasks are completed to high standards
- Strong verbal communication fosters a positive atmosphere with both team members and customers
- Successfully transitioned into a supervisory position, demonstrating leadership qualities
- Committed to delivering outstanding customer experiences and resolving issues promptly.
Education
Bachelor of Science - Mechanical and Manufacturing Engineering
University of Portsmouth & Coventry
NVQ Level 2 & 3 - Mechanical and Manufacturing Engineering
Solihull College
Birmingham9 GCSEs -
Small Heath School
Skills
- Product strategies
- Quality improvement strategies
- Project delivery
- Design documentation knowledge
- Section management
- Product engineering
- Event participation
- Point Of Sale system operation
- Customer service
- Team collaboration
- Time management
- Interpersonal skills
- Excellent verbal and written communication
- Highly responsible and reliable
Other Experience
May 2020 – Jan 2021
Football player
Red Sea Generals (Football Club)
Committing to rigorous training sessions twice a week and showcasing skills in intense 11-a-side football matches every Sunday.
Additional Information
Danish Citizen and Indefinite Leave to Remain in the UK
Timeline
Junior Engineer
Jaguar Land Rover
08.2022 - 06.2023
Warehouse operative
Amazon
10.2020 - 05.2021
Sales representative / Waiter
Lola Cupcakes
10.2017 - 04.2018
Supervisor / Waiter
Patisserie Valerie
05.2016 - 10.2017
Bachelor of Science - Mechanical and Manufacturing Engineering
University of Portsmouth & Coventry
NVQ Level 2 & 3 - Mechanical and Manufacturing Engineering
Solihull College
9 GCSEs -
Small Heath School
Similar Profiles
Edward DobbsEdward Dobbs
General Manager at Jaguar Land Rover Flatirons And Land Rover DenverGeneral Manager at Jaguar Land Rover Flatirons And Land Rover Denver
Endri ArapiEndri Arapi
Automotive Technician at Dream Land S.R.L (Jaguar Land Rover)Automotive Technician at Dream Land S.R.L (Jaguar Land Rover)
LAURA B DOMINICILAURA B DOMINICI
Sales Executive at Jaguar Land Rover South Shore/ Serra Automotive GroupSales Executive at Jaguar Land Rover South Shore/ Serra Automotive Group
Pooja NeelgundmathPooja Neelgundmath
Assistant consultant at Tata Consultancy Services(Jaguar Land Rover)Assistant consultant at Tata Consultancy Services(Jaguar Land Rover)
Tarnya DavisTarnya Davis
Cleaner at Mitchells & ButlersCleaner at Mitchells & Butlers