Jalila Benchaouia
London,UK
Summary
Analytical MSc Computing & Technology graduate with practical experience in data analysis, KPI reporting, process improvement, and stakeholder engagement. Proficient in SQL, Python, Excel, and Power BI, with experience translating operational data into actionable insights across retail, hospitality, and digital environments. Strong ability to help people make decisions, improve processes, and talk to both technical and non-technical stakeholders clearly. Seeking an entry-level business/data analyst role to contribute to data-driven business improvement.
Overview
2
2
years of professional experience
4
4
Certificate
Work History
Keyholder
Venchi Piccadilly
London
07.2025 - Current
- Monitored and drove Like-for-Like (LFL) performance by coaching the team and implementing targeted sales strategies, contributing to a 12% increase in LFL revenue.
- Helped improve store performance by looking at trends and making suggestions for how to do things better.
- Gave staff training and onboarding to make things more consistent and improve team performance.
- Managed the opening and closing procedures to make sure that everything ran smoothly every day.
Supervisor
Afandena Restaurant
London
05.2024 - 03.2025
- Supervised daily operations in a high-volume environment, ensuring efficiency and service quality
- Looked at sales performance and contributed to a 10% increase through upselling strategies
- Created Excel-based schedules and operational reports to support planning and resource allocation
- Managed high levels of customer interaction, improving service delivery and satisfaction
- Coordinated team activities and ensured compliance with operational standards
Web Developer Intern
Rubby Saffron
London
01.2024 - 04.2024
- Designed and developed a WordPress-based platform for job matching
- Collaborated with stakeholders to gather and define user requirements
- Improved user experience through structured design and functionality enhancements
Education
MSc - Computing and Technology
Northumbria University
London, ENG01.2024
Professional Degree - Technology & Web Programming
Faculty of Sciences
Marrakech, MAR01.2021
DUT - Multimedia & Web Design
École Normale Supérieure
Tetouan, MAR01.2020
Skills
- Excel
- SQL
- Python
- Power BI
- Requirements Gathering
- Process Mapping
- KPI Reporting
- Documentation
- Agile / Scrum
- Stakeholder Management
- WordPress
- UX Principles
Certification
- Google Data Analytics – Foundations, Coursera, 01/01/25
- Python Basics, HackerRank, 01/01/25
- Introduction to Data Science, UAL, 01/01/25
- C1 English Language, Eurospeak, 01/01/22
Timeline
Keyholder
Venchi Piccadilly
07.2025 - Current
Supervisor
Afandena Restaurant
05.2024 - 03.2025
Web Developer Intern
Rubby Saffron
01.2024 - 04.2024
MSc - Computing and Technology
Northumbria University
Professional Degree - Technology & Web Programming
Faculty of Sciences
DUT - Multimedia & Web Design
École Normale Supérieure