JAKUB WYRWINSKI
Liverpool
Summary
Dedicated student with a strong foundation in customer service and communication, complemented by bilingual proficiency in English and Polish. Demonstrated potential and ability to grow by taking up step-up training and becoming a shift leader. Demonstrate leadership and management experience, excelling in teamwork, reliability, and efficiency to high standards. Skilled in cash handling and maintaining performance under pressure while maintaining teamwork and reliability. Committed to continuous improvement and effective customer engagement through open ended questions.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Shift Leader
Tesco
Liverpool
2021.11 - Current
- Delivered friendly, helpful service to customers in a fast-paced environment.
- Managed stock rotation, merchandising, and maintaining well-presented displays to a high standard.
- Collaborated with large team, assisting colleagues during peak periods like Christmas to maintain service standards.
- Ensured accurate cash handling during till operations.
- Trained new staff to ensure smooth integration into the team.
- Assisted customers in product selection, improving sales figures consistently.
- Recorded shift activities and submitted reports to upper management.
- Led by example and demonstrated company best practices.
Course Rep
Liverpool John Moores University
Liverpool
2024.09 - 2025.05
- Attended university committee meetings.
- Encouraged participation in lectures by gathering feedback from classmates
- Improved student satisfaction by actively voicing their feedback
- Discussed potential solutions for attendance issues with staff contributing to improvement in engagement
Education
University - Sport and Exercise Science
Liverpool John Moores University
Liverpool 2024.09 -
College - Design, Surveying and Planning/ Civil Engineering
Cheshire College South & West
Crewe 2021.09 - 2023.05
GCSE - English Language, Maths, Combined Science, Computer Science, Design Technology
Ruskin Community High School
CreweSkills
- Leadership & management experience
- Key and cash handling
- High-standard efficiency
- Ability to work under pressure in peak hours/days
- Excellent customer service and communication skills
- Teamwork
- Reliability
- Bilingual: English and Polish
- Passion for learning and improving
Certification
- SIA Door Supervisor License
- First Aid At Work (Provided by Tesco)
Reference
I can provide reference from my manager in Crewe, as well as the one in Liverpool as I worked in 2 different Tesco stores
Interests
- Weightlifting
- AI and Technology
- Books
Timeline
Course Rep
Liverpool John Moores University
2024.09 - 2025.05
University - Sport and Exercise Science
Liverpool John Moores University
2024.09 -
Shift Leader
Tesco
2021.11 - Current
College - Design, Surveying and Planning/ Civil Engineering
Cheshire College South & West
2021.09 - 2023.05
GCSE - English Language, Maths, Combined Science, Computer Science, Design Technology
Ruskin Community High School