Jakub Mohammedi
Crawley,West Sussex
Summary
Motivated and adaptable professional with experience in IT support, customer service, and hospitality. Fluent in English and Polish language, with strong communication, problem-solving, and teamwork skills. Passionate about technology and committed to delivering excellent results in fast-paced environments.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work history
Customer service manager
Coral
Crawley, West Sussex
01.2025 - 10.2025
- Provided customer service in a fast-paced betting environment.
- Handled transactions and assisted with product queries.
- Ensured compliance with policies and gambling regulations.
Hospitality team member
Premier Inn
Horley, Surrey
07.2021 - 07.2024
- Delivered high-quality service in a busy airport restaurant.
- Maintained customer satisfaction under pressure.
- Supported team performance with strong communication.
Field engineer
Eduthing Ltd
Walton on Thames, Surrey
07.2024 - 11.2024
- Delivered on-site IT support for schools.
- Diagnosed technical issues and configured networks.
- Implemented system upgrades and provided staff training.
Gym receptionist
Kings Gym
Crawley, West Sussex
11.2023 - 10.2024
- Assisted members and maintained a clean, welcoming environment.
- Collaborated with colleagues to meet daily goals.
- Greeted all visitors warmly on arrival setting a welcoming tone from the outset.
Education
A-Levels - IT
Crawley College
Crawley 09.2018 - 07.2021
Skills
- English & Polish fluency
- IT support & troubleshooting
- Networking & hardware setup
- Customer service excellence
- Fast learner & adaptable
- Team collaboration
- Problem‑solving & initiative
- Time management
Timeline
Customer service manager
Coral
01.2025 - 10.2025
Field engineer
Eduthing Ltd
07.2024 - 11.2024
Gym receptionist
Kings Gym
11.2023 - 10.2024
Hospitality team member
Premier Inn
07.2021 - 07.2024
A-Levels - IT
Crawley College
09.2018 - 07.2021