I am an aspiring student with big dreams and ambitions, ready to take on any challenges to reach my goals. I have a strong foundation in time management, which is evident in both my work in hospitality and my school career. I maintain a positive attitude towards my work, ensuring that I perform to the best of my ability and often go above and beyond expectations. I remain calm in stressful and high-pressure environments, allowing me to present the best version of myself to customers, staff, and management. I am an effective communicator who delivers outstanding service, skills that are essential for achieving my career aspirations in the future.
Worked in a high-pressure, fast-paced environment that required excellent organisation and multitasking skills. Responsible for coordinating daily operations such as guest check-ins, liaising with housekeeping, and managing last-minute requests. Developed clear communication skills through daily interactions with a wide range of customers and colleagues, ensuring smooth service delivery. Gained experience resolving issues quickly and effectively, adapting to unexpected challenges, and maintaining professionalism at all times. This role strengthened my ability to prioritise tasks, work collaboratively within a team, and ensure that high standards were consistently met.
Provided valuable administrative and communication support within a local government setting. Drafted press releases and assisted with public campaigns, ensuring that information was presented clearly, neutrally, and tailored for diverse audiences. Learned how to handle sensitive information responsibly and maintain confidentiality in line with organisational standards. Collaborated with colleagues across departments to coordinate projects efficiently and gained first-hand experience of the internal processes that support daily operations. This placement enhanced my written and verbal communication, organisational abilities, and understanding of how to deliver accurate, professional work under deadlines.