Jakub Komasa
Livingston,Scotland
Summary
Motivated and reliable Team Leader with over 6 years of experience working in fast-paced environments. Experienced in supervising staff, training new employees, managing workloads, and maintaining high operational standards. Physically fit and accustomed to working on my feet throughout the day in demanding environments. Possess a strong work ethic, excellent time management skills, and the ability to work effectively both independently and as part of a team. Looking to transition into grounds maintenance and landscaping where I can develop practical skills and build a long-term career in an outdoor, hands-on role.
Overview
8
8
years of professional experience
Work History
Team Leader
Co-op
Edinburgh
07.2024 - Current
- Monitored team performance, identifying areas for improvement and implementing corrective actions.
- Maintained excellent employee relationships by keeping a supportive, positive, and helpful working environment.
- Monitored inventory levels, ordering stock as needed to prevent shortages.
- On-duty manager during my shifts.
- Money counts when opening tills at the beginning of a work day.
- Dealing with third-party contractors.
- Cash handling.
- Trained new employees.
- Dealing with online orders through third-party apps.
- Managed scheduling of work shifts, ensuring optimal staffing levels to meet operational demands.
CTM
Co-op
Edinburgh
04.2023 - 07.2024
- Engaged with customers to better understand needs and deliver excellent service.
- Handled customer concerns and escalated major issues to supervisor.
- Maintained clean, safe working environments to eliminate accident risks.
- Replenished shelves regularly to maintain full displays.
- Checked price and information labels were accurately located.
- Answered customer questions, provided store information and escorted to desired store areas.
Bar-back / Bartender
Mitchells & Butlers
Edinburgh
08.2018 - 05.2022
- Cleaned the bar, tables, chairs, and work area to maintain a sanitary environment.
- Mixed beverages using an extensive range of ingredients, including liquor, bitters, soda, water, sugar, and fruits.
- Served customers.
- Cash handling.
- Checked identification to verify legal age requirements for all customers.
- Kept a well-stocked bar with an adequate supply of liquor, beer, wine, mixers, ice, napkins, straws, glassware, and other accessories.
- Dealt with customer complaints.
- Enthusiastically engaged with customers.
- Worked well within cohesive team to create friendly atmosphere customers enjoyed.
Education
HNC Games Development
Edinburgh College
EdinburghHNC Web Development
Edinburgh College
EdinburghNPA - SOFTWARE DEVELOPMENT AND WEB
Edinburgh College
EdinburghNPA - DIGITAL PASSPORT AND COMPUTING
Edinburgh College
EdinburghNC Level 5 - TRAVEL AND TOURISM
Edinburgh College
EdinburghGCSEs / A Levels - Art and Design: Higher, English: National 5, History: National 5, ESOL: National 5, Mathematics: National 5 Units, Travel and Tourism: National 5 Units
Broughton High School
EdinburghSkills
- Microsoft Office
- Problem-solving
- Customer service
- Willingness to learn
- Time management
- Adaptable
- Multitasking
- Operating till
- Team management
- Employee training
- Cash handling
- Microsoft Excel
Timeline
Team Leader
Co-op
07.2024 - Current
CTM
Co-op
04.2023 - 07.2024
Bar-back / Bartender
Mitchells & Butlers
08.2018 - 05.2022
HNC Games Development
Edinburgh College
HNC Web Development
Edinburgh College
NPA - SOFTWARE DEVELOPMENT AND WEB
Edinburgh College
NPA - DIGITAL PASSPORT AND COMPUTING
Edinburgh College
NC Level 5 - TRAVEL AND TOURISM
Edinburgh College
GCSEs / A Levels - Art and Design: Higher, English: National 5, History: National 5, ESOL: National 5, Mathematics: National 5 Units, Travel and Tourism: National 5 Units
Broughton High School