Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jakub Domagala

Leeds,West Yorkshire

Summary

Dedicated professional with a strong background in customer service, communication, and teamwork. Proven ability to engage with customers, provide assistance, and resolve issues while maintaining a friendly demeanour. Skilled in sales and upselling, consistently meeting or exceeding sales targets by understanding customer needs. Adept at problem-solving, handling complaints calmly and professionally, and addressing challenges efficiently. Demonstrates excellent time management and efficiency, prioritising tasks during busy periods without compromising quality. Adaptable in fast-paced environments, quickly learning new products and systems. Attention to detail ensures visually appealing displays and accurate inventory records. Proficient in using point-of-sale systems and performing basic math for transactions. Reliable, proactive, and maintains a positive attitude even in challenging situations.

Overview

3
3
years of professional experience

Work History

Kitchen staff member

JDWetherspoons PLC
Leeds, West Yorksire
09.2023 - Current

I am a dedicated and adaptable professional with valuable experience working in a fast-paced environment as part of the kitchen team at Wetherspoons. I pride myself on delivering excellent customer service, staying organised, and managing multiple tasks efficiently under pressure. I have strong skills in stock management, adhering to health and safety standards, and ensuring smooth daily operations, all of which I’m confident will translate well into a retail role. I’m passionate about creating positive customer experiences and contributing to a team's success in a dynamic and customer-focused retail environment.

Kitchen shift leader

Pizza Box
Leeds, West Yorkshire
01.2022 - 02.2024

I have developed strong leadership and organizational skills through my experience as a kitchen shift leader at Pizza Box, where I was responsible for overseeing staff, managing stock levels, and ensuring orders were completed efficiently and accurately. Working in this high-pressure environment taught me how to stay calm under pressure, prioritize tasks effectively, and maintain a positive attitude while meeting tight deadlines. I take pride in delivering excellent customer service and fostering teamwork, qualities I’m excited to bring to a retail role where I can continue building strong customer relationships and contributing to operational success.

Education

Level 3 Diploma - Public Services

Leeds City College
Leeds
09/2023 - 06/2024

Skills

  • Customer Service: Engaging with customers, providing assistance, and resolving issues
    Maintaining a friendly and approachable demeanour
  • Communication: Strong verbal communication for interacting with customers and colleagues
    Clear and concise written communication for documentation and signage
  • Teamwork: Collaborating effectively with others to meet store goals
    Supporting colleagues during busy periods
  • Sales and Upselling: Understanding customer needs to recommend products or services
    Meeting or exceeding sales targets
  • Problem-Solving: Handling customer complaints calmly and professionally
    Addressing challenges like inventory shortages or last-minute requests
  • Time Management and Efficiency: Prioritizing tasks during busy periods
    Completing duties quickly without compromising quality is required
  • Adaptability: Remaining flexible in a fast-paced, ever-changing environment
    Learning new products, systems, or processes quickly
  • Attention to Detail: Ensuring displays are visually appealing and organized
    Maintaining accurate records for inventory and cash handling
  • Technical Skills: Using point-of-sale (POS) systems, scanners, or other store technologies
    Performing basic math for transactions and cash handling
  • Organization: Keeping stockrooms and shelves tidy and well-organized
    Completing restocking, pricing, and other tasks accurately
Desirable Traits
  • Reliability: Punctuality and consistently meeting expectations
  • Initiative: Proactively improving processes or assisting customers
  • Positive Attitude: Staying upbeat and professional, even in challenging situations

Languages

English
Fluent
Polish
Upper intermediate

Timeline

Kitchen staff member

JDWetherspoons PLC
09.2023 - Current

Kitchen shift leader

Pizza Box
01.2022 - 02.2024

Level 3 Diploma - Public Services

Leeds City College
09/2023 - 06/2024
Jakub Domagala