Dedicated professional with a strong background in customer service, communication, and teamwork. Proven ability to engage with customers, provide assistance, and resolve issues while maintaining a friendly demeanour. Skilled in sales and upselling, consistently meeting or exceeding sales targets by understanding customer needs. Adept at problem-solving, handling complaints calmly and professionally, and addressing challenges efficiently. Demonstrates excellent time management and efficiency, prioritising tasks during busy periods without compromising quality. Adaptable in fast-paced environments, quickly learning new products and systems. Attention to detail ensures visually appealing displays and accurate inventory records. Proficient in using point-of-sale systems and performing basic math for transactions. Reliable, proactive, and maintains a positive attitude even in challenging situations.
I am a dedicated and adaptable professional with valuable experience working in a fast-paced environment as part of the kitchen team at Wetherspoons. I pride myself on delivering excellent customer service, staying organised, and managing multiple tasks efficiently under pressure. I have strong skills in stock management, adhering to health and safety standards, and ensuring smooth daily operations, all of which I’m confident will translate well into a retail role. I’m passionate about creating positive customer experiences and contributing to a team's success in a dynamic and customer-focused retail environment.
I have developed strong leadership and organizational skills through my experience as a kitchen shift leader at Pizza Box, where I was responsible for overseeing staff, managing stock levels, and ensuring orders were completed efficiently and accurately. Working in this high-pressure environment taught me how to stay calm under pressure, prioritize tasks effectively, and maintain a positive attitude while meeting tight deadlines. I take pride in delivering excellent customer service and fostering teamwork, qualities I’m excited to bring to a retail role where I can continue building strong customer relationships and contributing to operational success.