Jakub Basinski
Durrington,Wiltshire
Summary
I take pride in my adaptability and problem-solving skills, as they allow me to work under fast paced and high-pressure environments. I enjoy working with others and keep an open mind to allow for effective communication.
Overview
3
3
Languages
6
6
years of post-secondary education
3
3
years of professional experience
Work history
Crew member
McDonald's Grotemarkt
Den Haag Netherlands
2025.07 - 2026.01
- Operated cash register to take payments and process orders.
- Prepared food and beverages within target timeframes.
- Addressed questions, concerns and complaints of customers.
- Adapted across roles to support team workflow and work priorities.
Sales assistant
Albertheijn Kerklaan
Kerklaan Netherlands
2023.04 - 2024.09
- Improved customer service by efficiently handling queries and complaints.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care..
- Ensured stock replenishment in a timely manner to maintain product availability.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
Administrative office assistant
Adviesbreau Spanjer&Simon BV
2023.01 - 2023.04
- Streamlined document retrieval by maintaining organised archives.
- Communication with clients with phone calls and emails, occasionally involving translation/interpretation
- Executed invoice creation and organisation using Exact and AFAS software.
- Creation and management of social media posts
Education
VMBO-TL - Economics
Diamant College
The Hague, Netherlands 2017.08 - 2021.07
IT
ROC Mondriaan Tinwerf
The Hague, Netherlands 2021.08 - 2022.07
Economics
ROC Mondriaan Delft
The Hague, Netherlands 2022.08 - 2023.07
Skills
Customer service
Communication
Teamworking
Ability to work under pressure
Conflict management
Analytical thinking
Computer skills (including Microsoft Office applications)
Languages
Polish
Native
Dutch
Fluent
English
Fluent
Affiliations
- Gaming & Streaming
- Reading
- Sketching
- digital illustration
Timeline
Crew member
McDonald's Grotemarkt
2025.07 - 2026.01
Sales assistant
Albertheijn Kerklaan
2023.04 - 2024.09
Administrative office assistant
Adviesbreau Spanjer&Simon BV
2023.01 - 2023.04
Economics
ROC Mondriaan Delft
2022.08 - 2023.07
IT
ROC Mondriaan Tinwerf
2021.08 - 2022.07
VMBO-TL - Economics
Diamant College
2017.08 - 2021.07