Jakob Storrs

This is my current position at Unite Students, consisting of the following responsibilities:

• Leading a team of skilled technicians ranging from trained team members to qualified plumbers and electricians.
• Accountable for recruitment and retention of the Facilities team, conducting performance reviews and providing feedback to strengthen the team's cohesiveness.
• Procurement management and budget reviewing.
• Manage and assess planned preventative maintenance (PPMs) schedules and implementing remedial actions to ensure safety and compliance.
• Facilitating 3rd party support, building and strengthening relationships.
• Fleet management.
• Responding to and organising reactive jobs as necessary while pre-planning for upcoming maintenance inspections and turnaround periods.
• A part of a Duty Manager rota, overseeing daily operations across Leicester's portfolio, acting as a point of escalation.

Prior to my current position, I was employed as a regional Joiner at Unite Students. This role included a lot of my previous responsibilities before my position at Novel Student with a few additions:

• Acting as a technical specialist for carpentry.
• Liaising with projects and their partners to offer insight and support during city projects.
• Ordering goods, sourcing job-specific materials, and maintaining a good stock level.
• Assisting the Facilities Supervisor (Now known as the Team lead position) in sending jobs to fellow colleagues, and organizing day-to-day operations across Leicester.
• Key and fob management.
• Providing reactive maintenance support.
• Conducted various types of inspections, including PPM, turnaround, and property walks, remediating where required.

Previously, I was employed as a Facilities Manager for Novel Students where I was part of the management structure responsible for mobilising Novel's new addition to their growing portfolio:

• Liaised with the developers and contractors, discussing property progression and ongoing issues.
• Initiating systems (Fire, PPMs, keys/fobs, contracts and more) before first ever property intake.
• Organised communication towards residents and staff keeping all informed of site developments.
• Travelled to sites across the UK to learn, providing insight and helping development and growth of others.
• Spreadsheeting and recording site assets, ensuring after maintenance (warranties and cover plans) are in place.

Previously, I was employed as an Estates Operative at Unite Students, having progressed from the role of Estates Assistant. In addition to those responsibilities highlighted below, I took on the following additional responsibilities:

• Testing fire alarms and ensuring equipment is maintained to the highest standard.
• Having an active role in FRA and NSF audits.
• Stepping up, organising and assigning jobs to fellow colleagues and working alongside my supervisor to understand the role.
• Key and fob management across all the Leicester sites
• Ordering goods and maintaining a good stock level

In my previous role as an Estates Assistant at Unite Students my responsibilities were as follows:

• Resolving a variety of maintenance issues.
• Installing, maintaining, and adjusting doors and frames.
• Working as part of a team, alongside maintenance operatives and specialists to resolve maintenance concerns.
• Carrying out inspections and completing any necessary work.
• Contractor management,including arranging for third-party support, conducting site inductions and organising works to be completed.
• Providing a high level of customer service and following up on any customer or property issues.
• Managing and maintaining three of Leicester's sites with a total of 300 beds.
• Being part of an on-call rota for all Leicester sites.
• Water hygiene and emergency light testing.

Previously I was employed at McDonalds as a Crew Trainer. My job role included:

• Providing a first-class customer service whilst acting as a role model to all crew members.
• Ensuring that crew members and apprentices receive effective training Leading areas e.g. the kitchen when necessary.
• Providing ongoing training, coaching and direction to all crew members.
• Identify issues effecting service and production and taking proactive action when necessary.
• Supporting the management team
• Supporting the management team.ts and goals.

Previously I was employed at McDonalds as a Crew Member; my job role included:

• Preparing and servicing food to customers.
• Providing first-class customer service.
• Ensuring the stock rotation of fresh produce was adhered to and stock checking all waste products.
• Ensuring the stock rotation of fresh produce was adhered to and stock checking all waste products.ty circle”.
• Assisting other crew members and management as and when required.