Summary
Overview
Work history
Education
Skills
Certification
LANGUAGES
References
Timeline
Generic
Jake Yewdell

Jake Yewdell

Seaham,United Kingdom

Summary

Globally minded and TEFL-certified educator with over two years of international experience teaching Computer Science and English as a Second Language (ESL) to diverse learners aged 3–18.Adept at creating engaging, student-centered lessons that integrate modern educational technology and foster meaningful cross-cultural connections. Backed by a strong IT background, I bring technical expertise to the classroom, supporting blended learning, digital literacy, and dynamic instruction in both language and STEM education.

Overview

6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

IT Systems & Computer Science Lead

One Hope International School
Chiang Rai
09.2024 - 05.2025
  • Taught project-based computer science classes to middle and high school students using Python, JavaScript, and Scratch.
  • Integrated real-world coding concepts and computational thinking into lessons.
  • Trained fellow teachers on Google Classroom, Drive, and Meet to boost digital literacy.
  • Maintained classroom devices using Mosyle MDM and Google Admin tools.
  • Oversaw IT infrastructure, procurement, and Wi-Fi/network optimization for school operations.

English Teacher

Fun Language
Bangkok, Thailand
04.2024 - 09.2024
  • Assessed individual student performance periodically for continuous improvement of instruction methods.
  • Utilised multimedia resources for dynamic and effective lessons.
  • Adapted teaching methods according to diverse student needs and abilities.
  • Taught across range of ages in various topics of the ESL topic - utilizing games, instruction and assessment.

Technical Support & Systems Engineer

Partnerize
Newcastle
10.2023 - 04.2024
  • Supported internal training on device use and SaaS platforms (Intune, Jamf) — transferable to tech-assisted classrooms.
  • Streamlined onboarding workflows and developed instructional documentation.
  • Ensured device security and software deployment—skills applicable in 1:1 learning environments.

English as a Second Language Teacher

Education First
Guangzhou
03.2023 - 10.2023
  • Taught English to students aged 3–18 across multiple proficiency levels, covering phonics, grammar, pronunciation, and conversational fluency.
  • Delivered engaging, interactive lessons using digital tools including tablets, smartboards, and multimedia learning platforms.
  • Adapted lesson plans to suit diverse learning styles and age groups, promoting effective language acquisition.
  • Developed strong cross-cultural communication and classroom management skills in a fast-paced, international setting.

Service Desk Engineer

Amplience
Middlesbrough
09.2021 - 03.2023
  • Supported clients using Amplience’s headless CMS and Digital Asset Management tools—many of whom were responsible for content creation and training material.
  • Developed and maintained internal knowledge base articles used by both technical and non-technical users, enhancing knowledge transfer and issue resolution.
  • Acted as an intermediary between engineering and client-facing teams, translating complex systems into accessible solutions—a key skill in classroom instruction.
  • Automated routine support tasks, freeing up team capacity to focus on guidance and user education.

IT Support & User Education Officer

City of Sunderland Council
Sunderland
10.2020 - 09.2021
  • Provided first-line IT support to over 3,500 staff, many of whom required step-by-step guidance for technical tools—experience analogous to one-on-one instructional support.
  • Authored internal guides and self-help resources to increase digital confidence among users.
  • Played a major role in revamping the help desk system to better prioritize and resolve frequent user challenges, echoing classroom differentiation strategies.
  • Delivered in-person training and support for staff during major system updates.

Technology Rollout & Training Support

South Tyneside Council
Jarrow
06.2019 - 10.2020
  • Supported a council-wide Windows 10 migration project, including in-person setup and live user guidance during transition—paralleling classroom tech onboarding.
  • Helped develop simplified, audience-appropriate walkthroughs and documentation.
  • Rotated through support roles that involved direct user engagement and informal peer training.
  • Improved support self-service usage through education-first technical communication.

Education

BSc - Computing

University of Sunderland
Sunderland, United Kingdom
09.2016 - 06.2019

BTEC Level 3 National Extended Subsidiary Diploma - Information Communication Technology

City Of Sunderland College
Sunderland, United Kingdom
09.2012 - 04.2014

Skills

  • ESL/EFL Instruction (Young Learners–Teens)
  • TEFL/TESOL Methodology (120 Hour Certified)
  • Computer Science Teaching (Python, JavaScript, Scratch)
  • Interactive & Digital Learning Tools (Smartboards, Tablets)
  • Google Workspace for Education
  • Classroom Technology Setup & MDM (Mac/Windows)
  • Differentiated Instruction & Curriculum Design
  • Cross-Cultural Communication & Classroom Management
  • Online & Blended Learning (Zoom, Google Meet)

Certification

ITIL Level 4 Foundation Certified

TEFL Level 3 - 120+ Hours

LANGUAGES

English (Native)

References

Available on request.

Timeline

IT Systems & Computer Science Lead

One Hope International School
09.2024 - 05.2025

English Teacher

Fun Language
04.2024 - 09.2024

Technical Support & Systems Engineer

Partnerize
10.2023 - 04.2024

English as a Second Language Teacher

Education First
03.2023 - 10.2023

Service Desk Engineer

Amplience
09.2021 - 03.2023

IT Support & User Education Officer

City of Sunderland Council
10.2020 - 09.2021

Technology Rollout & Training Support

South Tyneside Council
06.2019 - 10.2020

BSc - Computing

University of Sunderland
09.2016 - 06.2019

BTEC Level 3 National Extended Subsidiary Diploma - Information Communication Technology

City Of Sunderland College
09.2012 - 04.2014

Similar Profiles

Create profile
Jake Yewdell