Jake Thomas-Richards
Liverpool,Merseyside
Summary
Organised individual with proactive approach, possessing strong communication and customer service skills essential for assisting patrons and managing resources. Demonstrates keen ability to handle administrative tasks and maintain orderly environment. Committed to enhancing user experience and operational efficiency in customer service role.
Overview
5
5
years of post-secondary education
Work history
Library assistant
Sefton Council
Liverpool, Merseyside
09.2024 - 09.2024
- Utilised product knowledge effectively whilst assisting customers with borrowing decisions.
- Provided exceptional levels of customer service consistently; creating loyal customers.
- Catalogued new books in the system to facilitate easy access.
- Coordinated inter-library loans smoothly, expanding resource availability for patrons.
- Ensured a clean and quiet environment, enhancing user experience.
- Assisted patrons with information retrieval tasks.
- Updated borrower records meticulously to avoid any discrepancies.
- Performed regular inventory checks; ensured accurate tracking of materials.
- Restocked shelves timely, ensuring availability of all titles at all times.
Education
GCSEs - English Lit, English Lang, Maths, Computer science, RE, Spanish, Business, Sciences
Holy Family Catholic High School
Crosby, Sefton 09.2020 - 06.2025
Skills
- Completed Duke of Edinburgh Bronze award
- Good interpersonal skills
- Computer literate
- Good time management
- Problem solving skills
- Good teamwork ethic
- Self motivated and conscientious
- Experienced in stock rotation
- Customer Service experience
Hobbies
- Staying fit and healthy
- Playing football
- Attending spectator
- Gaming
- Listening to music
- Recently taken up golf
Timeline
Library assistant
Sefton Council
09.2024 - 09.2024
GCSEs - English Lit, English Lang, Maths, Computer science, RE, Spanish, Business, Sciences
Holy Family Catholic High School
09.2020 - 06.2025
Similar Profiles
Christian EspirituChristian Espiritu
Waiter/ Bartender at Sefton CouncilWaiter/ Bartender at Sefton Council
Maria DennettMaria Dennett
Level 3 teaching assistant at Sefton CouncilLevel 3 teaching assistant at Sefton Council
Jacob AshortJacob Ashort
Support Worker For Disabled Children at Aiming High Short Breaks Team, Sefton CouncilSupport Worker For Disabled Children at Aiming High Short Breaks Team, Sefton Council
Anthony BarriosAnthony Barrios
Power Pod Organizer at Florida Student Power NetworkPower Pod Organizer at Florida Student Power Network
Joseph JockinsJoseph Jockins
Retail assistant at WHSmithRetail assistant at WHSmith