Jake Stevens

Directed visitors efficiently to guarantee punctual start times in a dynamic West End theatre.

Oversaw bar operations in busy environment, ensuring efficient stock management.

Worked as door-security, performing bag and ticket checks in a highly populated theatre district in London.

Ensured cleanliness of theatre spaces during intermissions.

Provided exceptional service to royal box clientele.

Discreetly handled sensitive financial and medical details of any passengers embarking on luxury cruise without a valid COVID-19 test.

De-esclated situations involving frustrated and angry passengers.

Was punctual, friendly and well-mannered.

Oversaw front-of-house operations and deliveries

Personally delivered takeaway orders while attending to dining guests.

Selected most appropriate route, accounting for weather and road closures.

Managed ingredient preparation, including vegetables and pre-prepared items

Assisted owner with the purchase of new stock.

Selected most appropriate routes, accounting for weather and road closures.