Jake Palmer
Hemyock,Devon
Summary
Available to work immediately. Adaptable and reliable professional with strong communication skills, effective teamwork and collaboration, and a proven work ethic. Skilled in time management, problem-solving, and workflow management to support efficient operations and timely delivery of tasks. Experienced in team management, effective delegating, stakeholder engagement, and demonstrating sensitivity to diversity in collaborative environments. Seeking to contribute these strengths to a dynamic organisation that values accountability, inclusivity, and continuous improvement.
Overview
22
22
years of professional experience
Work history
Studio Production Manager
Screwfix
Yeovil, Somerset
2022.08 - 2025.11
- Coordinated efforts of 24 artworkers, designers and animators, utilising industry-standard tools and techniques to produce high-quality content for print, digital, and social media channels.
- Organised and delivered comprehensive training programmes focusing on essential skills and knowledge enhancement for staff.
- Analysed workflow systems to identify improvements, implementing strategies that streamline processes and enhance output quality.
- Coordinated projects from inception to completion, driving timely delivery and quality assurance.
- Streamlined communication channels to foster better teamwork and collaboration.
- Reviewed staff performance and provided personalised feedback in appraisals.
- Facilitate onboarding and integration of third-party suppliers to streamline workflows and improve collaboration.
- Cultivated positive work environment with open communication and regular meetings.
- Established performance standards within team, promoting excellence at work.
- Collaborated cross-functionally with other departments fostering teamwork.
- Mitigated potential conflicts within team maintaining harmony at workplace.
- Guaranteed timely delivery of projects by efficient resource allocation.
- Utilised job tracking systems to measure project progress against set goals.
- Maintained team-oriented atmosphere with open communication and quick conflict resolution.
- Worked closely with management to manage staff levels and allocate resources for production plans.
- Updated staff on changes to internal policies and procedures for continued compliance and standardisation.
- Selected as Wellbeing Champion for Screwfix Head Office, providing support and guidance for employees across Screwfix
Senior Layout Controller
Screwfix
Yeovil, Somerset
2019.01 - 2022.08
- Coordinated efforts of layout controllers in paginating and meticulously proofing 1010-page quarterly Screwfix retail catalogue, utilising advanced layout software and collaborative tools.
- Provide guidance and support to team members, promoting development and cohesion.
- Analysed proofing pages for typographical errors and layout inconsistencies, utilising industry-standard proofing software to maintain high editorial standards.
- Delivered projects on time by expertly managing proofing processes and aligning team efforts.
Achieved seamless collaboration among multiple teams, resulting in improved project outcomes.
Ensured timely completion of tasks through strategic engagement and communication. - Delivered six catalogues to ensure comprehensive product representation.
- Established comprehensive business case study proposal for online proofing platform that set quality precedent.
Elevated standards for future studies by ensuring high-quality deliverables and stakeholder satisfaction.
Influenced project direction through strategic insights that shaped proposal's impact. - Executed design and build of tailored online proofing process, ensuring usability for over 200 staff across multiple departments.
- Produced and corrected artwork while managing workflow through artwork team to ensure timely delivery of projects.
- Optimised collaboration within digital design team to enhance workflow efficiency, resulting in approved service level agreement by all relevant stakeholders.
- Managed audit processes for assured transparency and accuracy in reports.
Studio Manager, Artworker and Typesetter
Florence Production
Tiverton, Devon
2017.01 - 2019.01
- Achieved successful acquisition of 6 new clients following major client loss through proactive outreach. Enhanced visibility of company by representing at London Book Fair for two consecutive years.
- Managed diverse team of 7 artworkers to complete work using specific templates and meet project deadlines effectively.
- Delivered high-quality typesetting and graphic creations that engaged audiences.
- Engaged with external printers, authors, and publishers, utilising industry knowledge to coordinate project specifications and timelines effectively.
- Achieved increased efficiency through successful implementation of project management and time keeping tools.
- Delivered centralised finance processes that enhanced accuracy in estimating and invoicing.
- Executed migration of studio from QuarkXPress to InDesign, integrating typesetting automation tools to enhance design consistency and speed of production.
Studio Manager & Senior Artworker
Creation Media
Bristol, Bristol
2016.01 - 2017.01
- Delivered high-quality creative and artwork solutions from concept through to execution with excellent project management.
- Achieved seamless collaboration among 6 artworkers/designers, resulting in cohesive creative output.
- Ensured client satisfaction through proactive communication and effective management of expectations.
- Implement streamlined workflows for design and studio work to enhance efficiency in both print and digital mediums.
- Conducted comprehensive reviews of artwork alongside creative director to guarantee alignment with project specifications before print and delivery.
- Restructured complex server folder structure to enhance agency efficiency and streamline access to project files.
- Set up satellite studio in Cardiff office to support operational efficiency and improve communication.
Studio Manager & Senior Artworker
Havas WW London
London, Greater London
2011.01 - 2016.01
- Delivered successful campaign roll-out across multiple media channels, ensuring broad coverage in national and regional press, OOH, DM, POS, TV, and digital.
- Achieved effective management of diverse team of 14 professionals, fostering collaboration among artworkers, retouchers, pre-press operators, designers, and proofreaders.
- Enhanced operational efficiency through strategic oversight of creative processes and staff management.
- Guided studio team in delivering projects on time to maintain high standards of quality and compliance with media schedules.
- Achieved exceptional quality in artwork through rigorous control measures.
- Delivered projects on schedule by effectively managing timelines and resources.
- Oversaw financial management processes, including accurate estimation of costs and efficient invoicing practices.
- Facilitated stakeholder engagement by establishing strong relationships with account management, creative teams, traffic and production managers, planners, finance teams, and external media agencies.
- Facilitated training and onboarding processes for new employees to enhance integration and performance.
- Developed and implemented comprehensive digital bespoke workflow system, integrating automated folder structures for server management, invoicing, scheduling, digital asset management, and budgeting.
- Facilitated high profit margins on £1.8m - £2.5m turnover to enhance overall business profitability and sustainability.
Studio Contact
Euro RSCG London
London, Greater London
2004.01 - 2011.01
- Carried out day-to-day duties accurately and efficiently.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
Education
GCSEs -
Misbourne School
Great Missenden, BuckinghamshireSkills
- Communication skills
- Teamwork and collaboration
- Adaptability and flexibility
- Problem-solving
- Time management
- Work ethic
- Team management
- Workflow management
- Stakeholder engagement
- Sensitivity to diversity
- Effective delegating
Affiliations
- Manager and player for the Taunton Muskets Baseball Team
- Keen interest in Film and Music
- Captain and player on my local skittles team
References
References available upon request.
Timeline
Studio Production Manager
Screwfix
2022.08 - 2025.11
Senior Layout Controller
Screwfix
2019.01 - 2022.08
Studio Manager, Artworker and Typesetter
Florence Production
2017.01 - 2019.01
Studio Manager & Senior Artworker
Creation Media
2016.01 - 2017.01
Studio Manager & Senior Artworker
Havas WW London
2011.01 - 2016.01
Studio Contact
Euro RSCG London
2004.01 - 2011.01
GCSEs -
Misbourne School