Jake Odams
Mansfield,notting
Summary
A hardworking, Reliable and honest individual who is always up for a challenge.
My sales experience has led me to become easily approachable and understand the importance of a good rapport with customers.
I am seeking a new career as i am relocating to Stoke On Trent as i am currently in the process of purchasing a house in the area
Overview
9
9
years of professional experience
11
11
years of post-secondary education
Work History
Parts advisor
Sutton auto Factors
Sutton in Ashfield, Nottinghamshire
02.2024 - Current
- Coordinated with technicians to provide necessary vehicle components on time.
- Enhanced customer satisfaction with prompt and accurate service.
- Liaised with suppliers for timely delivery of ordered parts.
- Processed sales transactions smoothly, enhancing customer experience.
- Handled multiple tasks simultaneously, demonstrating excellent organisational skills.
- Maintained cleanliness and orderliness of the work area, promoting safe working conditions.
- Monitored market trends for potential changes in pricing strategies.
- Handled customer complaints professionally, resulting in resolved issues.
- Catalogued auto parts for easy retrieval and organisation.
- Performed daily stock counts ensuring adequate inventory levels.
- Suggested alternative parts to customers when required items were out of stock.
- Communicated effectively with customers to understand their needs better.
- Assisted in training new staff members to ensure consistency in service.
Prison custody officer
Sodexo
Lowdham, Nottinghamshire
08.2023 - 02.2024
- Adhered strictly to privacy guidelines whilst dealing with sensitive information about prisoners building trust within the system.
- Performed regular cell checks to maintain hygiene standards and safety protocols.
- Maintained secure environment by enforcing prison regulations and procedures.
- Conducted risk assessments for potential security breaches, enhancing overall safety measures.
- Cooperated with colleagues during shift handovers, ensuring seamless continuity of care for inmates.
- Contributed to staff meetings by sharing insights on inmate behaviour patterns and suggesting improvements to existing procedures.
- Followed strict protocol during emergency situations to minimise harm and maintain order.
Warehouse operator
Lineage Logistics
Holmewood, Derbyshire
07.2021 - 07.2023
Bar staff member
Priors Well Brewery
Mansfield, Nottinghamshire
06.2020 - 07.2021
Crew member
McDonald's
Mansfield, Nottinghamshire
08.2017 - 09.2017
Car valeter
IMO car wash
Mansfield, Nottinghamshire
08.2016 - 08.2017
Receptionist
Oak tree leasure Centre
Mansfield, Nottinghamshire
06.2016 - 06.2016
Education
GCSEs - Math, science, English
Garibaldi College
Mansfield, Nottinghamshire 09.2011 - 09.2016
Diploma of Higher Education - Public services
West Nottinghamshire College
Mansfield 09.2016 - 06.2018
Bachelor of Science - Criminology
University of Derby
Derby 09.2018 - 09.2022
Skills
- Calm under pressure
- Problem-solving
- Communication skills
- Customer service awareness
- Customer service and sales proficiency
- Computer skills
- Multitasking and time management
- Reliability and punctuality
- Automotive parts knowledge
- Mechanical component awareness
- Technical specifications understanding
References
References available upon request.
Timeline
Parts advisor
Sutton auto Factors
02.2024 - Current
Prison custody officer
Sodexo
08.2023 - 02.2024
Warehouse operator
Lineage Logistics
07.2021 - 07.2023
Bar staff member
Priors Well Brewery
06.2020 - 07.2021
Bachelor of Science - Criminology
University of Derby
09.2018 - 09.2022
Crew member
McDonald's
08.2017 - 09.2017
Diploma of Higher Education - Public services
West Nottinghamshire College
09.2016 - 06.2018
Car valeter
IMO car wash
08.2016 - 08.2017
Receptionist
Oak tree leasure Centre
06.2016 - 06.2016
GCSEs - Math, science, English
Garibaldi College
09.2011 - 09.2016
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