Jake Mitchell

• Oversaw daily operations, including opening and closing procedures, to ensure smooth running of the premises.
• Managed team rotas effectively, guaranteeing optimal staffing levels during peak hours to maintain service quality.
• Led by example, demonstrating exceptional customer service and encouraging staff to deliver the same high standards.
• Used proactive problem solving skills to resolve issues quickly and effectively, minimising operational disruption.
• Implemented health and safety protocols, conducting regular checks to safeguard both staff and customers.
• Generated reports and attended management meetings and briefs to discuss business needs, track goal fulfilment and make administrative decisions.

- Qualified Level 3 Personal Trainer and Level 3 Exercise Referral / GP Referral professional.

• Delivered engaging group exercise classes tailored to diverse abilities and fitness levels.
• Providing clear demonstrations, coaching points and exercise regressions/progressions to support individual needs.
• Conducted gym inductions and fitness consultations to educate members on equipment use and exercise techniques.
• Collaborated with colleagues to enhance participation, retention, and engagement in fitness services.

List of additional qualifications

• Level 2 Award in Instructing Physical Activity for Children.
• Level 2 Water Fitness Aqua Instructor.
• YMCA Level 2 Award in Instructing Kettlebell Training.
• Indoor Cycling Classes & Circuit Classes Certification.
• RLSS Level 3 Award in Pool Lifeguarding.
• First Aid, Illness and Injury Management.
• STA Level 3 Award in Pool Plant Operations.

• Created content for large world wide organisations such as BBC, Disney, Apple, Sony (PlayStation UK), Twentieth Century Fox, ITV, Channel 4, Nickelodeon, plus more.
• Produced high quality, impactful content to strict deadlines, consistently meeting brand standards.
• Went on a 5 date UK sold out tour and performed to 1000 viewers each night.
• Appeared on multiple TV shows.
• Designed and sold clothing merchandise for the Jake Mitchell brand.
• Maximised media coverage for brands through tactical planning and communications.
• Crafted campaigns using market understanding, consumer analysis, and advertising psychology.
• Wrote engaging, entertaining and informative media scripts for various brands.